2 jobs found

Overview: Ensure the successful production of marketing, fundraising and digital projects across the External Relations team. You will be expected to deliver your own projects, and line-manage the Production Team (made up of the Communications Executive and in-house Designer) and the Digital and Website Executive. Key Responsibilities: Maintain an overview of all production requirements; ensuring appropriate planning, creative, technical and distribution resources are allocated to each project. Develop, maintain and improve processes and systems to ensure projects are delivered efficiently, including the management of the marketing calendar and a team wide project management tool (Asana). Ensure all projects are delivered to a high creative quality, on time, and on budget. You will be responsible for managing your own projects and delegating relevant pieces of work. Manage, motivate and support your team. Ensure you, and your team, always prioritise the supporter experience. Oversee the successful fulfilment of our Puppy Sponsorship Scheme. Manage and develop our roster of preferred suppliers for print, design, artwork and digital. Oversee the photo library and online filing structure so other members of the Charity can easily find images and assets. Protect, develop and maintain guidelines for the Charity’s brands. Deliver marketing for events. Oversee and support members of your team in the organisation of events. Attend events as required (this will occasionally involve out of hours work). Perform tasks including: Developing briefs, creating and monitoring schedules, editing copy, reviewing design and artwork, managing print and production, briefing photographers, negotiating prices with suppliers, uploading content to our CMS, e-newsletter and social media channels, using our database to create lists and send communications, booking advertising, monitoring expenditure, and processing invoices. Create design and artwork files using Adobe Creative Suite (intermediate level) Person Specification A positive and helpful approach to work, understanding that the supporter experience is always at the heart of everything the team does. Dedicated with great attention to detail. Strong editing and proofing skills with a strong design eye. Excellent communication skills, building rapport and communicating effectively. Ability to deal effectively with people at all levels of the organisation, resolving conflicts successfully and learning from the experience. Experience of managing a team to ensure projects are delivered on time and on budget. Excellent project management skills, efficiently managing time and resources to meet strict deadlines. Experience of managing the production of print and digital activity with a high level of accuracy and attention to detail. Ability to work under pressure, use your initiative, and manage workload effectively in response to changing priorities and constraints, with minimum support. General Requirements of all staff Ensure compliance with GDPR and data protection As a charity, Hearing Dogs has a large network of volunteers based at both our training centres and spread nationwide. As such, you may be involved in working with and/or supervising volunteers in this role. To undergo training to a set level of deaf awareness and communication as required by the charity. Carrying out any other reasonable duties requested by your manager. This post is exempt from the Rehabilitation of Offenders Act 1974. This is in relation to the Protection of Children and Vulnerable Adults. Applicants will therefore be required to disclose all convictions (spent and unspent), cautions, warnings and reprimands and any relevant non-conviction information. The successful candidate will be required to undertake a Criminal Records Bureau Disclosure Check under the terms of the Police Act 1997 (Part V). For operational reasons, the Charity reserves the right to transfer you to alternative duties. For this reason it is a condition of employment that you are willing to do so, if requested, from time to time. Interviews: w/c 27th April.

We have an exciting opportunity for a Digital Strategist to join our delightful and ethical team. The role will lead on the development and implementation of robust website strategies for our fantastic charity clients. You’ll be involved in all major projects, working with new clients to devise clear, measurable and actionable website strategies. You will also work with existing clients to help them devise goals and determine metrics to measure performance and improve their sites. We want you to help develop the role, but we’re looking for someone with experience in at least three of these key areas:  Website strategy development Campaign strategy development Content and SEO strategy development Conversion rate optimisation Performance tracking and reporting User research Client education/upskilling on digital best practices  What you’ll do as part of our team: Help clients identify where their website sits within their broader digital, fundraising and communications plans and the ways it can best support these Work with clients to identify clear goals and key performance indicators (KPIs) for their websites as well as campaigns they may run, and establish clear reporting frameworks  Carry out regular strategic reviews analysing how client’s websites are performing  Work with clients to identify opportunities and areas for improvement on their websites. This could include new functionality as well as design and user experience improvements Support the Fat Beehive team with user experience activities and adherence to digital best practice  Skills and experience you’ll need to have: Experience in a digital strategy or digital campaigning/ fundraising role with demonstrated experience developing and implementing digital strategies Experience of working in, or good knowledge of, the charity or not-for-profit sector  Good working knowledge of Google Analytics and using insights from data to inform strategies and projects Ability to think creatively and see where areas of opportunity lie Experience developing tracking plans – experience with Google Tag Manager will be especially useful  Great writing and communication skills – you’ll need to be able to explain things in clear and simple ways to clients who may not have much digital experience  Excellent time management skills – you’ll be able to manage several projects at the same time in a fast-paced environment  Effective requirement gathering skills and an ability to pull these together into coherent project plans Skills and experience that are desirable, but not essential: We know that we can’t expect you to have all these skills, but it would be great if you were also able to offer any of the following knowledge or experience:  Experience with, or knowledge of, user research  Experience developing clear, focused campaign strategies  Experience developing strong website content strategies, including a solid understanding of SEO best-practice Experience with conversion rate optimisation (if you have experience specifically related to online fundraising even better!), including experience running A/B and/or splits Experience of working in a digital agency An understanding of digital workflows such as agile, waterfall or Kanban Knowledge of digital tools such as Hotjar, survey software (Survey Monkey, Jot Forms, Typeform etc), Optimal Workshop, Google Optimize/Optimizely, Moz, SEMrush etc. Experience of audience segmentation, research and insight metrics Knowledge and experience of implementing Google AdWords Experience presenting to groups and facilitating workshops  Experience working with Google Drive as well as  Jira, Trello or other project management software What we offer £40K salary  Other benefits include: Profit Share (shared equally) and quarterly performance bonus 27 days annual leave, 2 volunteer days per year and an extra day of leave for each year worked (up to 5 extra days). Matched pension contribution up to 7.5% Dental Plan, Income Protection and Death in Service benefit Health and Wellbeing Budget Season ticket loan and cycle to work scheme Dedicated training budget Flexible and fair working culture Bi-weekly chair massage (from a qualified masseuse) Free Friday drinks – and team lunch every month. It’s important to us that we practice what we preach. We’ve all chosen to work in the charity web design sector because we want to help bring about positive social change – and we know that starts with us as individuals. We’re always challenging ourselves to work in a way that puts awareness of power, diversity and inclusivity at its heart.  About Fat Beehive Fat Beehive is dedicated to providing a friendly, relaxed, safe, fulfilling and fair work environment. We want to create a workspace where people want to come to work and that engages them to give their best. Attracting, recruiting, developing and inspiring the very best people – people who are happy and engaged in their work do a better job – which ultimately makes it easier for us to delight our clients. Interviews: Monday 30th March We especially encourage applications from women, BAME, and disabled candidates. We are a Level 2 Disability Confident Employer. We already work with selected recruiters, so ask that other recruiters don’t contact us.