Digital Analyst

£36,486 yearly
  • Christian Aid
  • Waterloo, London, UK
  • Mar 04, 2020
Temporary Data Marketing SEO Social Media Web

Job Advert

Digital Analyst

  • Salary (full time):£36,486 Salary (full time)
  • Type of contract:Fixed Term
  • Contracted hours:35
  • Location:London, England
  • Closing date:11 March 2020
  • Interview date:10 March 2020

Apply here:

About us

We are the international development agency for 41 sponsoring churches and keen to serve and work with other churches, too. We were established so that the sponsoring churches and others ‘could respond to Christ’s command to care for all in need’. Our values are rooted in our Christian belief and are based on our understanding of relational theology, which asserts that human beings are called to have a special relationship with God and in turn to have a particular relationship with one another.

About the role

The Digital Analyst leads data collection and analysis across various online tools and platforms for fundraising and campaigns, providing analysis and insight around Christian Aid’s digital work to advise and guide the activities of the Digital Supporter Engagement team (DSE). The role is focused on understanding the online activities of both current and potential supporters.  It includes structuring, setting up and drawing data from analytics tools, then providing an analysis of the findings and implications. The role will also support the agile digital development and digital marketing team in better understanding and using digital analytics to assess progress against our digital KPI and project targets. The post holder will be expected to deliver actionable and user-friendly insight throughout the project life-cycle, and for Christian Aid’s online presence overall. 

About you

Applied Skills Knowledge and Expertise:

  • Significant, excellent data and numerical analysis/statistical skills, in particular in relation to digital activities and testing.
  • Strong knowledge and experience of web analytic tools, social media monitoring and CRM systems. Strong technical experience and knowledge of Google Analytics, session playback software, competitor analysis software, JavaScript for tag management.
  • Knowledge of tag management systems, including basic editing of tags. Maintain and develop tracking requirements for website features and activities.
  • Knowledge of competitor analysis and insight software.
  • Ability to generate actionable insight from data, understanding what data is required. 
  • Experience monitoring, analysing and supporting improvements to conversion rates. 


  • Knowledge and experience of CRM systems and data analysis software.
  • Knowledge and experience of business intelligence tools, in particular QlikView and/or Power BI.
  • Experience in building and working with supporter profiles.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

Deliver Results: Tell us about a time when you had to bring together a range of information, using your skills in digital analysis and analytics, to provide advice and recommendations based on sound evidence.

Strive for Improvement: Tell us about a time when you had to use your analysis skills to improve the effectiveness of an organisation’s digital approach.

Communication: Tell us about a time when you had to manage multiple stakeholders with conflicting priorities. How did you approach this while still ensuring your objectives were achieved?

Apply here: