User Researcher

£29,374 yearly
  • JRF
  • York or London
  • Jan 07, 2020
Permanent Data Policy and Research Web

Job Advert

About the role
This is a newly created role and you will join the team at an exciting and critical time. We are seeking a User Researcher to join us and play an important role in transforming the organisation's digital proposition.

Millions of people are locked in poverty in the UK; we don’t believe that’s right. That’s why we’ve made it our mission to solve it. JRF’s new strategy is to work alongside others to build public and political will for change and demand for solutions.

Joining us on our mission to inspire action and change to solve UK poverty, you will become part of an organisation that’s embracing matrix working, technology, innovation, digital and design thinking to modernise what we do and how we do it.

Taking a lead on all our user insight, from understanding how they use our web products and where we can improve, to how they think and feel about poverty as a complex subject matter, our brand and our campaigns is the key contribution of this role.


About you
We are looking for someone with huge enthusiasm for what we do, who can engage in our mission and purpose. Our ideal candidate will not only be passionate about the whole user experience, but also highly experienced in identifying research opportunities; designing research objectives; and conducting user research using the right methods.

Good communication skills are key as you will need to be able to explain insights in a way that other people understand and engage the whole team in your research findings.

How to apply
Please download and complete the application form along with an equal opportunities monitoring form and email to recruitment@jrf.org.uk
Closing date for applications is Sunday 26 January 2020

In support of our approach to flexible working we are happy to receive applications from those seeking full time employment, as well as those who may want to share the role on a part time basis.

When making your application, please state whether you want to be considered for either full or part time work and, if part time, the number of hours per week you would be looking for.

Our commitment to diversity
We are committed to creating opportunities for under-represented groups. BAME groups are under-represented in the organisation and are positively encouraged to apply. We shall apply Section 159 of the Equalities Act 2010 in the recruitment process.

At JRF/JRHT we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc.