The Head of Communities will be a key member of the Leadership Team at HACT, driving the delivery and development of HACT's communities activity and services to maintain its position as an innovative and ideas-rich organisation in this field.
In particular, the Head of Communities will design, develop and deliver community investment and related activity for and with housing providers. This includes driving forward the Centre for Excellence in Community Investment (‘The Centre’), a three-year UK-wide initiative to champion and celebrate the importance and impact of community investment. Community investment activities in the social housing sector can include community development. tenancy sustainment, resident involvement, customer insight, regeneration and neighbourhood management.
The role will focus on three main areas of work.
Working at the cutting edge of community investment and innovation within social housing, the successful candidate will possess skills that blend business development, project management and delivery, customer relationship management, consultancy, training, partnership building, sales and marketing.
Lead on the design, development and delivery of HACT’s communities services, including the Centre for Excellence in Community Investment.
Identify business opportunities to generate new and sustainable sources of funding and contribute to the successful development and delivery of HACT’s and The Centre’s business plan.
Deliver a comprehensive and integrated approach to community investment, recognising the relationship of communities work to a range of other business activities and services and, therefore, also to other HACT projects and products.
Prepare bespoke proposals to work with housing providers (individually or in groups) to meet their needs in communities and related activity.
Design and deliver consultancy, collaborative user sessions, and workshops to housing providers and other clients.
Produce regular briefings, blogs, think-pieces and other forms of communication and information on communities and related areas to be published by HACT and The Centre.
Liaise with housing providers interested in HACT’s and The Centre’s offers on community investment and innovation.
Build and manage relationships with partners, potential partners and other stakeholders, such as funders, sponsors, sector umbrella bodies, the third sector and government bodies.
Identify new key delivery partners, supporting their delivery, information flows, engagement with customers and team inputs.
Arrange and co-ordinate communities events including launches, conferences, workshops and other sessions, through The Centre.
Ensure learning is captured from the delivery of work and that this feeds back into policy and practice to support continuous improvement.
Stay abreast of social housing sector issues and discussions and feed these into HACT and The Centre’s work.
Represent HACT’s and The Centre’s work more broadly, building sector-wide understanding and use of HACT’s products, services and projects at major housing conferences and other events.
The post holder will need most or all of the following:
Application deadline July 15th
Interviews July 22nd
ONLY APPLICATIONS SUBMITTED WITH A DETAILED COVER LETTER AND CV WILL BE CONSIDERED.
HACT is an innovation agency that provides futures-oriented solutions, projects and products for UK housing. HACT delivers thought leadership and drives new ideas for business transformation through our platform of projects, products, research, impact measurement and data analytics, as well as through our engagement with other sectors and our work on digital transformation. We work alongside housing providers to drive change within their own businesses. We work with organisations outside of housing to broker new relationships and opportunities that support innovation and transformation. HACT helps housing providers ensure that their businesses remain successful by researching ways to work smarter and more efficiently. We are a small team and the Insights Lead will work extensively with all other areas of the business.