CRM and Data Assistant

£17,044 yearly
  • NCVO
  • Regent’s Wharf, London N1
  • Jun 04, 2019
Permanent Data

Job Advert

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

Job Title: CRM and Data Assistant

Job Type: Permanent Contract - 21 hours a week

Location: Regent’s Wharf, London N1

In this important role, you will be supporting the CRM and Data Manager to manage data in NCVO’s CRM database and other digital systems. To this end, you will be responsible for monitoring day-to-day data quality, carrying out data cleaning tasks, and importing data into CRM.

You will also be directly supporting staff at NCVO and our members. This will include handling enquiries from staff members regarding CRM difficulties, as well as external member queries, via phone and email, regarding the use of their online NCVO accounts.

An understanding of the importance of good data quality is crucial. You will have excellent attention to detail, a process-orientated mindset, and an awareness of how CRM and data supports the work of an organisation like NCVO.

NCVO is fully committed to equality, diversity and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds. 


NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 


NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922