Practical Action

We are looking for an experienced, driven and proficient Website Officer to join our ambitious Digital Team, which is part of a wider, creative and high performing Communications Team. At Practical Action we believe that to deliver our mission and vision we need to connect and engage more people meaningfully in our cause. We have invested in refreshing our brand as well as building a new website, to attract and engage new audiences and deepen our relationships with existing ones. The Website Officer role will be critical in ensuring the website delivers on these objectives and provides a superior digital experience for our audiences. Reporting to the Digital Manager you will be responsible for managing our group website, Practicalaction.org, as well as supporting website editors and managers of our sub-sites, providing a consistent website experience and ensuring the stability of our website infrastructure. In addition the Website Officer will work with our specialist agency partners to manage any new development or optimisation work required. Journey optimisation will be a key focus. Using data insight and a test and learn approach to continuously improve our user journeys and SEO. This includes providing a more intuitive and user-friendly donation experience and realizing our future ambitions of a full e-commerce experience. Content creation and development is key to supporting our new brand and telling our story of change in a compelling and engaging way. Working closely with all website editors, including those in our international offices, you’ll provide support, training and guidance in best practice. About you You will have a solid understanding of custom websites using 3rd party integrations and user journey design. With at least 2 years’ experience in a similar role, you will have a track record of delivering results through data-driven UX optimisation. You must be comfortable with HTML, CSS and website infrastructure, and have a good technical knowledge of website content management systems. Working well within a team is a must as you will be collaborating with colleagues across the communications team and beyond to deliver on campaign digital activities. You will be highly organised, a confident problem solver and comfortable with providing expert advice to a range of stakeholders. Some experience of international development or the charity sector is desirable but not essential. Why join us? The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work. Our brand new open plan offices are located in the centre of Rugby and near to Rugby train station but we also offer free parking. In addition, we offer the following benefits: Full time roles are contracted at 35 hours per week. Flexible working hours are encouraged and enabled – depending on the role, remote working is possible. 26 days holiday rising with continuous service, in addition to public holidays. A pension scheme that new employees can join from day one of employment - employer contributes 10.5% of salary and the employee contributes 5%. Enhanced family friendly policies, including maternity, adoption, paternity and shared parental leave. Life assurance (3 x annual salary). Bike to Work scheme. About us Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world. We do things differently, so answers that start small can grow big - bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone. Additional information We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date. The successful applicant must have the pre-existing right to both live and work in the UK. Closing date for applications: Friday 3rd January 2020 Interview dates: Thursday 9th January / Friday 10th January 2020

We are looking for an ambitious, motivated individual, with direct marketing experience to be our new Supporter Development Officer. You will be part of the Development team, which sits within Individual Giving as part of the wider, high performing, Public Fundraising Team. Public Fundraising is responsible for raising £15M income to support the delivery of Practical Action’s mission and vision. An effective development strategy and programme to support and retain warm supporters is critical to our ongoing success. The role is key in supporting the delivery of inspirational communications, on time, within budget and to agreed KPIs across a variety of media to help us deliver our ambitious growth plans. This role requires a strong operational and creative approach to help maintain our strong multi-channel appeal and stewardship programme. About you You have a solid understanding of key direct marketing techniques, and have most likely had at least 18 months working in a busy team, trafficking campaign activity. Ideally you will have some experience of charity sector and be keen to take on a new, exciting challenge. You are confident at building relationships and communicating with a wide range of people, in writing and verbally. Confident working with a range of people to support the timely delivery of campaign activity, you will ably make tactic recommendations for future campaigns based on analysis. You are a highly organised and a competent problem solver. And whilst you will need to be passionate for the cause, you will must also possess the ability to remain calm when things don’t go to plan. Why join us? The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work. Our brand new open plan offices are located in the centre of Rugby and near to Rugby train station but we also offer free parking. In addition, we offer the following benefits: Full time roles are contracted at 35 hours per week. Flexible working hours are encouraged and enabled – depending on the role, remote working is possible. The opportunity to work remotely (dependent on role). 26 days holiday rising with continuous service, in addition to public holidays. A pension scheme that new employees can join from day one of employment - employer contributes 10.5% of salary and the employee contributes 5%. Life assurance (3 x annual salary). Bike to Work scheme. About us We are an international development organisation putting ingenious ideas to work so people living in poverty can change their world. We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big. We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone. Additional information We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date. The successful applicant must have the pre-existing right to both live and work in the UK. Closing date for applications: Friday 20th December 2019 Interviews to be held on Friday 10th January 2020