Age UK

Job Purpose Are you an Insight Analyst with 2-3 years' experience in the Charity Sector, looking for a challenge beyond improving fundraising? Then this job might be for you. If you are interested in analysing a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline then is role is your next step. In Age UK, the Senior Insight Analyst is responsible for leading and developing analytical insight for the organisation across that entire portfolio. As a result, you might be segmenting lottery players one day, reviewing how customers interact with our website on another, and building a propensity model for motor insurance attrition on the next. By scoping evolving marketing requirements and performing fit-for-purpose and reliable analysis, you will deliver actionable insights resulting in better customer engagement, acquisition, retention and income generation. You will: Research and interpret needs of internal clients, translating into deliverable analysis projects Use appropriate software, to robustly explore and perform data manipulation and statistical analysis Validate, interpret and present results in a way to help the business achieve its strategies Identify potential new audiences using modelling techniques such as CHAID and logistic regression To be responsible for the analytics pertaining to customer acquisition, cross / up sell and retention Manage external relationship and explore data opportunities with Age UK's digital web activity agency You'll have: Extensive experience of using statistical software, ideally SPSS, to manipulate large databases Experience of working within a direct marketing environment within a charity/ commercial/financial services industry Experience of managing relationships with internal clients to tight deadlines Experience in campaign analysis, profiling, segmentation and modelling Proficient in application of statistical analysis and data modelling Strong numerate/statistical background Skills & Knowledge in: SPSS or equivalent MS Office applications FastStats (desirable) Tableau (desirable) T-SQL (desirable) Google Analytics (desirable) Additional Information We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Job Purpose Age International is dedicated to the needs and rights of older people in developing countries. A subsidiary of Age UK, and part of the Global HelpAge Network, we're here to help older people in developing countries improve their income, escape poverty, receive the right kind of healthcare, survive emergencies, and have their contributions to families and communities recognised an valued. As a result of an internal promotion, we are now recruiting for an experienced Administrator to provide support to Age International as an Administrator and Communications Officer. Main Responsibilities This is an interesting and varied role with a broad remit including providing administrative support to the Managing Director and being an active member of the communications team; Administration Administrative support to the Managing Director including diary management, document drafting and formatting, writing briefings, and ad hoc project support. Make all practical arrangements for Age International Meetings such as Staff meetings, Board Meetings and Away Days, including preparing documents, booking meeting rooms, arranging travel accommodation. Liaise with Age UK on Governance issues Maintain office systems, including filing, spreadsheets, distribution lists and support staff with IT queries and problems. Raise purchase orders and invoices, and record expenditure and support managers in tracking budgets. Work closely with the Age UK Finance to solve issues as required Communications Researching and writing copy for internal and external audiences Provide support for creative projects and provide comms support during emergency fundraising appeals Transcribe case studies and video footage. Lead on internal communications, including intranet updates and presentations Support the Content Manager by uploading content to the website & blog (Episerver CMS + Wordpress) Experience Applicants will need to be experienced Administrators, with a solid background providing administrative support to senior management teams, and capable of working in a varied and fast paced role. Skills & Knowledge Exceptionally organised and efficient at time management. Excellent written communications skills. A confident and diligent researcher. Confident working across departments and building good working relationships. A passion for communications and good content. The ability to prioritise work and meet tight deadlines. Ability to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. Ability to manage financial data and operate spreadsheets. Knowledge of the Adobe Suite (i.e. Photoshop, InDesign, Illustrator) a plus, but not essential Additional Information To apply, please visit our website via the Apply button below. Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

This is a fantastic opportunity for a bright Graduate or a data driven individual, keen to start a career within a charity and utilise and develop their excellent communication & data/admin skills. Be part of a team at Age UK, an employer which offers further learning and progression, as attested to by various members of the Database Marketing Services team who have all grown from within the organisation. A Marketing, Economics, or Data Graduate would suit this role well, but we are flexible and keen to hear from you if you have the key skills we need? Start your Career now and apply via the link below. Main Responsibilities Support the effective use of the CRM database Manage all incoming data requests * Provide 1st line of communication for new campaign requests from client teams. * Manage and ensure the team responds to new selection requests within agreed SLA terms * Proactively communicate with key stakeholders to ensure that they have a full understanding of selection briefing requirements. Administrative support Responsible for all team administration around the 500 data selections produced yearly * Undertake 1st line support for departmental invoicing Collating marketing activity requests * Work with client teams to develop a clear understanding of the briefing processes. Production and despatch of data selections * Maintain familiarity with the use of industry standard data cleaning tools such as Cygnus or UK Changes. Experience Experience of using MS Office packages and working in a data environment Skills & Knowledge Knowledge and understanding of relational database structure. (Desirable) Be able to demonstrate an interest in data. Proficiency in applications particularly MS Excel Additional Information Educated to A -level or degree level. Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Job Purpose There has never been a more exciting time to join Age UK as we're investing in an ambitious new fundraising strategy to help us deeply engage more supporters and partners in our work. As part of this exciting expansion we are developing our legacies team and looking to take on a new direct marketing professional. We are seeking a candidate who has the drive and passion to develop their career further with Age UK and work with us to make a significant difference to vulnerable older people in need. The suitable candidate will not only be proactive but have a good understanding of marketing and project management. You will be keen to gain more experience of both acquisition and stewardship across our core channels including TV, digital, inserts, press adverts and direct mail. This is a key role in our Legacy Marketing team, and a fantastic opportunity for someone who enjoys working in a varied and collaborative role, building strong relationships with suppliers and internal teams, including Individual Marketing, Brand and Digital. We can offer A varied and interesting role A friendly team and collaborative environment A commitment to development and learning A extensive range of benefits including an excellent holiday and pension package Main responsibilities Execution and management of legacy direct marketing campaigns, responsibility for developing test and learn strategy. Management of campaign income and expenditure and assist with managing overall budget. Work closely with the wider legacy and fundraising teams to share and collaborate on activities and develop future fundraising strategies. Key Skills Experience of managing direct marketing campaigns Excellent project management skills Strong communication and interpersonal skills Proficient in the use of MS Office applications, particularly Excel and Word Numerical and analytical skills Additional Information For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/ Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK Enterprises are seeking a results driven and dynamic Senior Marketing Manager to join our commercial team. Ideally with financial services experience, you will develop and implement strategic marketing plans for Age Co Funeral Plans to cost effectively deliver planned sales and enquiries across the full marketing mix. The ideal candidate will have experience of managing and leading a team, and of marketing to an over 50s audience. Main Responsibilities * Analyse results of all marketing campaigns & trials, identifying strengths and weaknesses, recommending developments and improvements as necessary to closely tailor the marketing mix to the segment.  * To re-engineer processes to improve cost efficiency, follow approval processes and meet ASA and legal requirements.  * Liaise with the Head of Marketing, Marketing Managers & Campaign Co-ordinators to ensure we, our Partners and the Trading Alliance members, operate within and comply with the Financial Services Act, Consumer Protection Act, Data Protection Act, legal requirements, and other industry and charity regulations and standards. * Ensure all staff have regular performance reviews and are managed in line with Investors in People best practise. * Handle all grievance and disciplinary issues in line with current policy. * Undertake regular staff training and evaluation feedback sessions.  * Hold regular team briefings and meetings that embrace feedback and the sharing of ideas. * Ensure the corporate objectives are shared with the team with particular relevance to setting individual performance and team objectives. * Comply strictly to the company's Equal Opportunities Policy and Code of Conduct. * Support the Head of Marketing as required Experience * Consumer Direct Response Marketing * Experience of working in Financial Services  * Commercial marketing experience * People Management * Excellent Budget management, analytical and strategic skills Skills & Knowledge * Campaign management experience * Ability to handle complex campaigns * Experience of Database Marketing * Digital Marketing experience  * Familiar with MS Office * Excellent Excel Spreadsheet skills. * Highly motivated "self-starter" able to set priorities and work to objectives with minimal supervision" * Excellent organisational, communication and interpersonal skills * Creative and flexible approach * Excellent eye for detail * Excellent leadership and negotiation skills. Additional Information * IDM/CIM Diploma, Graduate calibre, ideally in a Marketing discipline * Available to travel regularly out of London  Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

We are recruiting for a Print-production coordinator to join the Age UK team. This is a great opportunity for an experienced print-production coordinator to support the Age UK Brand and Marketing teams, ensuring their printing & production requirements for direct mail, media inserts and other marketing material is produced on time, and to suitable brand and quality standards. Main Responsibilities * To support Age UK's various marketing activities by overseeing and coordinating the work-flow processes for all print-production materials. * Review internal client design-briefs and to help compile accurate print specifications. * Check and confirm that all artworks are produced according to Age UK corporate branding guidelines. * Identify the most appropriate and cost-effective, tender process and production method for each job. * Agree production schedules with suppliers and Age UK internal clients. * Coordinate all Direct Mail campaigns, from briefing to delivery, ensuring that all elements of the mailing project meet the agreed schedules & budgets.  * Coordinate the monthly media-inserts, printing programmes  * Strengthen brand policing by checking and confirming that all printed marketing material is satisfactorily approved for quality and for standard * Check and approve all material prior to print-production runs.  * Ensure that latest versions of Age UK artwork, especially those amended and returned from printers, are organized and filed electronically within Age UK's digital asset-management systems.  * Assist with the development of the AGE UK Online Ordering system and produce weekly and monthly status reports  * Coordinate purchase orders and invoices for new jobs.  * Foster good, professional working relationships and ethical standards with Age UK internal stakeholders and suppliers. Experience * Proven track record of experience coordinating print-production services for direct-mailing and door-drop distribution in a complex, multi-product marketing environment is essential * Proven track record in liaising with design studios, direct-mail distributors, print agencies and print suppliers. Skills & Knowledge * Knowledge of current postage channels and DSA procedures * Knowledge of direct mail and the implications of VAT and GDPR * Proven ability to build relationships and to work effectively with a wide range of people * Good communication skills and Strong organization skills are essential * iMac skills Additional Information Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

  Job Purpose Fantastic opportunity for a highly experienced Marketing individual, with excellent communication and organisational skills to join the Enterprises Marketing Team and work on various projects as required. As well as implementing and monitoring marketing activities and budgets for Funeral Plans, you will help plan, coordinate and assist in the effective delivery of approved campaigns. Our ideal candidate will be a persuasive, proactive self-starter, of graduate calibre with an eye for detail and the ability to work with minimal supervision. Main Responsibilities Ensure timely delivery of campaigns under management on schedule and to agreed budget. Implement marketing activities including digital activity, direct mailings, advertising and door drops from initial briefing stage through the appropriate stages of copy, artwork, approvals, data selection & extraction, proofs, production and evaluation to ensure materials are tailored to customer needs. Plan and implement the insert programme. Liaise with media agency to plan annual schedule based on previous performance. Ensure booking forms and delivery details are provided and are up to date. Plan copy rotation and volume splits for each campaign and ensure printer has correct delivery details. Meet regularly with media agency to review results and revise media plan when needed. Arrange and oversee the production of fliers, press adverts, posters and other marketing materials for TAMs tailored to customer needs and using Plain English standards and upholding Brand guidelines Develop and manage digital marketing activity in association with Digital marketing managers Provide timely consolidation of latest campaign results accompanied by a succinct commentary where appropriate to further tailor the marketing mix to the customer segment and optimize marketing performance Oversee the allocation of Campaign Codes and telephone numbers to marketing initiatives and ensure all relevant parties are advised. Ensure local offices, call centres and fulfilment operations are fully briefed on forthcoming activity and provided with full campaign marketing materials to enable them to respond appropriately to customer needs. Maintain records of sign-offs and approved artwork in accordance with the Marketing Process. Be a full and proactive member of the Enterprises marketing team and supporting the other members of the marketing team as required. Work on assigned ad hoc projects and other products as required Experience Direct Response Marketing Financial Services Commercial marketing experience Team Player High level of organizational skills Experience of the full marketing mix Skills & Knowledge Campaign management experience Ability to handle complex campaigns Experience of Database Marketing Digital Marketing experience Familiar with MS Office Excellent Excel Spreadsheet skills Strong Persuasive and interpersonal skills Analytical Results Driven Excellent Eye for Detail Additional Information IDM/CIM Diploma, Graduate calibre, ideally in a Marketing discipline Empathetic with target audiences Available to travel regularly out of London For a full list of benefits please visit our website. Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age International is a charity focusing on age-friendly aid and development. We help older people around the world to overcome poverty, claim their rights and challenge discrimination. Age International is a subsidiary of Age UK and a member of the HelpAge global network. Age International has an exciting opportunity for an enthusiastic direct marketer to develop their career further and make a significant difference to vulnerable older people in need. We are looking for an excellent project manager with a good understanding of direct marketing channels including direct mail, DRTV and digital to help shape and deliver an ambitious new fundraising strategy to recruit new donors and keep them engaged. We can offer: * A varied and challenging role * A friendly team and collaborative environment * A commitment to development and learning * A range of benefits including a very competitive pension scheme Main Responsibilities * Manage the Individual Marketing programme with a particular focus on acquisition * Monitor business plan and budget for your area of responsibility. * Responsible for briefing, development, delivery of agreed campaigns and channels as well as managing financial and non-financial objectives. * Work collaboratively with other team members and departments to ensure opportunities for innovation are explored * Strive for improvement to business performance, supporter satisfaction and lifetime value  * Manage relationships with external agencies and suppliers. * Responsible for effective line management of 1 Senior DM Executive Experience * Experience of managing successful acquisition and retention campaigns; experience of DRTV would be advantageous. * Experience of working cross departmentally to deliver on campaigns' objectives * Experience of managing multiple projects * Excellent understanding of database marketing, analysis and segmentation * Experience of managing direct marketing budgets Skills & Knowledge * Ability to critically assess concepts and copy * Ability to work on own initiative as well as part of a team Additional Information For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/ Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.