£35,777 yearly
Shelter London, EC1, UK
Jun 18, 2019
Permanent
Shelter is looking for a brilliant  Senior Web Editor and Content Designer  to join our digital team. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. This is your chance to play a part in the fundamental change we are striving to achieve.  As a cross-functional Digital team, we help by doing smart service design work that improves our digital offering, the helpline, and our centres around the country. We also build digital tools to campaign for change, and fundraise to keep Shelter running. And with a brand new strategy in place that puts Digital front and centre, it’s a particularly exciting time to join the team. About the role Your challenge will be to support and deliver on key elements of Shelter’s new organisational and content strategies. You’ll work closely with user experience (UX), development, brand, marketing and other teams to create high-quality digital content. You’ll act as a champion for user-centric content design, working closely with colleagues to find the right content solution to meet business and user need. You’ll also be a key point of contact within the team, and liaise with stakeholders of all levels to ensure Shelter’s digital content reflects its key messages. As part of the role, you’ll provide support in transitioning to our new content management system, helping to map out content workflows, training colleagues on new processes, and providing editorial guidance. About you An impeccable writer and editor who’s able to quickly adopt Shelter’s tone of voice, you have a flair for writing compelling communications that will encourage supporters to donate, campaign and get involved with our work. You’ll have a proven track record of using content management systems, and a strong understanding of setting digital content KPIs and using these to demonstrate value. You’ll have demonstrable experience in user-driven digital content design and strategy – and above all, you’ll be happy working as part of a fast-paced, agile team. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website.   Apply to be part of our digital team and be the change you want to see in society. Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
£35,860 yearly
Shelter London EC1, UK
Jun 17, 2019
Permanent
Do you have substantial experience of developing and managing communications for campaigning, especially through digital channels? Are these coupled with excellent project and people management skills? Then join Shelter as one of our new Campaigns Managers and you could soon be playing your part in bringing about positive change that will genuinely transform millions of people’s lives. Shelter exists to defend the right to a safe home for everyone. We strive for change — with individuals, in communities and across society. A home is a fundamental human need and a basic moral right, yet in Britain today, that right is being denied to millions of people whose lives are blighted by homelessness, bad conditions, soaring rents, discrimination and the threat of eviction. Six million households are denied the right to a safe home, or are threatened with losing it. 4,750 people sleep on our streets on any given night. 90,000 households are stuck in unsuitable temporary accommodation. In short, it’s a national emergency. But, we have a plan - a strategy for the future. Could you help us implement it? Our ambitious ten-year strategy will see us stand up for the rights of renters, demand social rent homes for everyone who wants them, prevent people from becoming homeless and support people who are homeless back into a home. The expanding campaigns team has a key role at very heart of this, helping build both the plan and the national movement needed to make it a reality About the role An amazing opportunity to campaign for these aims, you’ll oversee our public campaigning communications and messaging and how we best use digital and online tools to mobilise and engage supporters to achieve change. You’ll also oversee digital supporter recruitment, engagement and mobilisation, including ensuring we produce high quality outputs and make the best use of every channel. Scoping new areas for development, managing campaigner data and making sure we comply with legal campaigning responsibilities – are all aspects of this high profile role. About you A management level post that includes supporting two direct and one indirect line report, understanding the need for, and delivering, excellent line management support, is a must. You’ll also need the excellent verbal and written communication skills it takes to represent Shelter’s campaigning, both internally and externally. Adept at using insights and data to deliver highly effective communications products that drive influence and response, you’re proactive, results-driven and politically aware. Above all, you share our passion for making a difference on one of the biggest emerging social issues of our day – Britain’s housing crisis. We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website.   Apply to be part of our campaigns team and be the change you want to see in society. Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
£33,070 yearly
Shelter London EC1V, UK
May 21, 2019
Permanent
Do you have experience of using a CRM system, developing training resources and delivering training in group and 1-2-1 sessions using a variety of mediums, including face-to-face, Skype and phone? Then join Shelter as a  Supporter Database and Training Officer , and you could soon be playing a vital role within our Data Management & Insight team. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. About the role Part of our award-winning fundraising department, the Data Management & Insight team delivers high quality data and business insight to the department, as well as other teams across the organisation. Indeed, they’re crucial to the successful delivery of all fundraising activity and act as the gatekeepers to the data Shelter stores of its supporters. This particular role is pivotal in enabling consistency, compliance and data quality throughout our Income Generation and Campaigns, Policy & Communications teams. As well as designing and delivering training for users of our supporter CRM (currently the Raiser’s Edge) you’ll be responsible for creating and maintaining database policies and procedures. You’ll also play an integral part in embedding a new supporter database into the business and ensuring end users are comprehensively trained in order to use the system to its full potential. About you Used to performing a highly skilled data centric role within a busy fundraising environment, you have an excellent understanding of databases and proven experience of devising and delivering training. What's more, you enjoy working with colleagues to constructively challenge ways of working/business processes and introduce new approaches where necessary. The ability to liaise effectively at all levels with a variety of stakeholders is important too, while a working knowledge of fundraising compliance would also be an advantage. Proactive, commercially aware and results-driven, you thrive on leading change and improving performance. We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. Closing date: 23 rd  June 2019 at 11.30pm To find out more about the role and the benefits of working for Shelter please visit our website.   Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.