£40,052 yearly
Shelter South Yorkshire, UK
Feb 19, 2020
Permanent
We're looking for a Product Manager to join our growing digital team. You'll join a group of digital and creative leaders, collaborating across Shelter to deliver first-class design, content, products and services. You'll be experienced at using agile frameworks and keeping users at the heart of everything you do. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. Shelter has big ambitions for digital and creative. We help millions of people each year by doing exciting service design work that affects our brand, digital products, campaigns, fundraising activities, helpline, and centres around the country. About the role You'll be responsible for planning, delivery, maintenance and optimisation of digital products to support people struggling with bad housing or homelessness. You'll also work on products for professionals and advisors who support people struggling with homelessness. You'll be responsible for supporting the management of the product backlog, helping to organise the rhythms of agile delivery, and looking for opportunities to improve how the team works. You'll help build a user-focussed, evidence driven, agile culture at Shelter. You'll be an advocate for Shelter's users, working within a multidisciplinary team to develop and implement a roadmap of digital products. You'll be an advocate for the possibilities of agile digital development, working alongside other specialists to support colleagues around the organisations in developing a digital vision for their business area, translating challenges and opportunities into excellent digital solutions. This includes developing product visions, establishing meaningful metrics, capturing needs and ideas, validating them with data, and running workshops. About you You'll: Have specialist digital product experience including product development, facilitating ideation, scoping, using metrics, working to organisational strategic objectives, and using user research to validate ideas and scope Have experience working as part of a multi-disciplinary team, enabling people with different skills to work together to a common aim Have a good working knowledge of web technologies and an awareness of the possibilities of digital. Be a great communicator and be comfortable working to bring about change. You'll be able to influence stakeholders and navigate differing viewpoints while building close working relationships. You'll be able to help colleagues from different disciplines understand product goals and work together to bring them about Ideally have a certification in a relevant discipline, such as Scrum. Knowledge of other methodologies would be helpful Bring an empathetic approach to Shelter's service users, ensuring products meet end user and organisational needs. You'll strive to act on the insights Shelter gains from its users, and be committed to continuously improving our products and working practices Be open to constructive challenge and be comfortable working with evidence and making your case using research and data. You'll approach problems creatively and work to maximise the impact of things we learn. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
£29,161 yearly
Shelter Sheffield, UK
Feb 18, 2020
Permanent
We’re looking for experienced and creative communicator to support the development and delivery of high- quality internal communications to inspire and engage colleagues as we develop our internal culture to deliver Shelter’s ambitious new strategy. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.  Internal communications is a critical function within Shelter. As well as 1,300 staff in multiple sites across England and Scotland, we have over 1,000 volunteers in our network of shops. So, it’s vital that we develop and maintain effective internal communications to ensure everyone is fully informed about our strategic direction and achievements. Our vision is to support staff to help more people by continuously improving the way the engage, communicate and share information with each other across the organisation. About the Role Whilst you’ll work across the full channel mix, your particular focus will be on digital communications and our intranet. Building relationships with staff and volunteers across Shelter, you’ll generate engaging content and increase use through training and advocacy for our digital channels. You’ll co-ordinate plans to ensure the timely, effective two-way flow of information to bring our strategic priorities alive and embed them across the organisation. You’ll help to develop strategies and deliver projects that make internal communications integral to the success of the organisation. About you You’ll be a concise and persuasive writer and editor, just as comfortable creating great content as coaching others to produce their own. You'll have a proactive approach, quick to anticipate opportunities, identify and mitigate against risks as well as inspiring trust and respect from a wide range of stakeholders. Swiftly developing a good understanding of Shelter’s work and challenges we face you’ll use this to shape communications strategies, plans and materials. You’ll have exceptional organisational skills and play close attention to detail.  You’ll display a real enthusiasm for the power of internal communications at all times. We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
£30,963 - £45,702 yearly
Shelter London, UK
Feb 13, 2020
Permanent
If you have knowledge of digital marketing, with a particular focus on automated payment and mail systems, this is an excellent opportunity to join Shelter in a brand new Digital Systems Executive role. Join us and you could soon be supporting the delivery and management of a range of interconnected giving products, including digital out of home media, contactless payment technology, VR/AR, peer to peer networks - and lots more besides. A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change with individuals, in communities, across society and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. About the role Join our digital fundraising team and you'll help to equip the wider Fundraising department with everything they need to support their plans through digital means, allowing us to significantly and sustainably grow the income that supports our vision and operations. This particular role will see you help the Digital Fundraising Manager deliver and manage the team's digital interconnectivity work streams and new projects incubator. Your primary focus will be on organising and supporting a network of new digital fundraising activities, including interconnected fundraising products and payment systems, as well as third party relationships. We'll also rely on you to source and deliver new ideas and activities and manage their integration into our Income Generation Division, reporting on KPIs for new products. About you As part of an award-winning team you will work on fundraising-led partnerships content development or in a similar commercial capacity. Proactive, results-driven and commercially aware, you have lots of creativity and are not afraid to challenge the status quo and introduce new ideas when appropriate. What's more, you have what it takes to focus on and understand the needs of internal and external customers, clients and other stakeholders and strive to deliver a prompt, effective and personalised service each and every time. Benefits We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our digital fundraising team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.