Job reference: HQ00174624
In this role you’ll join our data and analysis team to support continuous improvement for a programme which has the potential to impact many people’s lives. You’ll use software packages and processes to assist in the production and analysis of our data, and to provide insights. These insights will be used to inform improvements and changes we need to make to our design and how we deliver our services.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Feb 22, 2019
Contract
Job reference: HQ00174624
In this role you’ll join our data and analysis team to support continuous improvement for a programme which has the potential to impact many people’s lives. You’ll use software packages and processes to assist in the production and analysis of our data, and to provide insights. These insights will be used to inform improvements and changes we need to make to our design and how we deliver our services.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Job reference: HQ00174624
In this role you’ll join our data and analysis team to support continuous improvement for a programme which has the potential to impact many people’s lives. You’ll use software packages and processes to assist in the production and analysis of our data, and to provide insights. These insights will be used to inform improvements and changes we need to make to our design and how we deliver our services.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Feb 22, 2019
Contract
Job reference: HQ00174624
In this role you’ll join our data and analysis team to support continuous improvement for a programme which has the potential to impact many people’s lives. You’ll use software packages and processes to assist in the production and analysis of our data, and to provide insights. These insights will be used to inform improvements and changes we need to make to our design and how we deliver our services.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Job Reference: HQ00174625
As Senior Data Analyst you’ll lead on producing pieces of analysis on a range of fascinating and important issues which impact society.
The ideal candidate will have experience of analysing data in different contexts and using different tools and languages including Python, SQL, SPSS and Tableau. Just as importantly the ideal candidate will have a passion for using data to solve problems and design solutions that make a difference in people’s lives.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and web chat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.
Feb 22, 2019
Contract
Job Reference: HQ00174625
As Senior Data Analyst you’ll lead on producing pieces of analysis on a range of fascinating and important issues which impact society.
The ideal candidate will have experience of analysing data in different contexts and using different tools and languages including Python, SQL, SPSS and Tableau. Just as importantly the ideal candidate will have a passion for using data to solve problems and design solutions that make a difference in people’s lives.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and web chat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.
Job Reference: HQ00174625
As Senior Data Analyst you’ll lead on producing pieces of analysis on a range of fascinating and important issues which impact society.
The ideal candidate will have experience of analysing data in different contexts and using different tools and languages including Python, SQL, SPSS and Tableau. Just as importantly the ideal candidate will have a passion for using data to solve problems and design solutions that make a difference in people’s lives.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and web chat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.
Feb 22, 2019
Contract
Job Reference: HQ00174625
As Senior Data Analyst you’ll lead on producing pieces of analysis on a range of fascinating and important issues which impact society.
The ideal candidate will have experience of analysing data in different contexts and using different tools and languages including Python, SQL, SPSS and Tableau. Just as importantly the ideal candidate will have a passion for using data to solve problems and design solutions that make a difference in people’s lives.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and web chat, and people visited our online advice pages 25 million times. We help with everything from money issues to problems at work, housing to consumer rights. Now we want to do even more.
Citizens Advice are working exclusively with our recruitment partners Prospectus on this position. All applications must be made through the Prospectus website where you can download the job pack, submit a CV and complete your supporting statement using the template provided. Any queries should also be directed to Prospectus.
Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.
Flexible working - while our teams are office based, it's fine to work from home regularly, and we welcome discussions about working part-time.
Ranked by Indeed as a top 10 non-profit employer in the UK (December 2018).
We welcome applications from Local Citizens Advice staff and are open to arranging secondments.
Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.
About SafeLives
SafeLives is a creative, practical organisation dedicated to ending domestic abuse. Since 2005 we have constantly looked to evidence, the voice of survivors and practical expertise from across the UK to create improvements in the way domestic abuse is prevented, identified and addressed.
As well as being known for incubating new research and practical interventions to address the risk of domestic abuse, SafeLives has the ability and motivation to replicate and scale good practice so that victims, survivors and their children all over the UK can benefit. Last year, SafeLives’ interventions helped over 60,000 adults increase their safety, and many more children.
We haven’t yet gone far enough. Radical change is still needed to not just reduce the impact of domestic abuse, but also reduce the prevalence of the problem so that fewer individuals and families are touched by it in the first place. Two million people indicated they had experienced domestic abuse last year and we know that those experiences, a significant majority of which were amongst women and girls, have a ripple effect into all areas of someone’s life and future. For this reason, we need to take our own initiatives - both existing and those still to come - and the partnerships we can forge with others, and influence those with an ability to reduce the prevalence and impact of domestic abuse
About the Role
As a UK-wide charity dedicated to ending domestic abuse, SafeLives provides frontline professionals with the confidence and knowledge they need to help victim/survivors of abuse to use digital technology and stay online safely. As technology becomes part of every sphere of people’s lives, domestic abuse is increasingly perpetrated through or undertaken using digital technologies. This new role will work closely with our innovative Consultancy team to:
Provide expertise and develop a pilot response to practitioners supporting victim/survivors of domestic abuse facing digital abuse and/or looking for online expert and peer support
Share key learnings from these responses with frontline practitioners through the SafeLives Community, tools and briefings
Continue strategic partnerships with technology companies, think tanks and other charities to explore ongoing solutions
Grow SafeLives’ internal expertise in using digital technology to address domestic abuse and deliver our strategy
The Digital Lead will do this in collaboration with all teams across SafeLives, including Practice, Training, Communications and Research, Evaluation and Analysis.
How to apply
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please visit our website http://www.safelives.org.uk/about-us/work-safelives take a look over the job description and submit your 500- word cover letter, CV and equal opportunity form by 10.00am on Wednesday 27th February 2019 . First interviews will take place in London on Tuesday 5th March 2019.
No agencies please.
Feb 20, 2019
Temporary
About SafeLives
SafeLives is a creative, practical organisation dedicated to ending domestic abuse. Since 2005 we have constantly looked to evidence, the voice of survivors and practical expertise from across the UK to create improvements in the way domestic abuse is prevented, identified and addressed.
As well as being known for incubating new research and practical interventions to address the risk of domestic abuse, SafeLives has the ability and motivation to replicate and scale good practice so that victims, survivors and their children all over the UK can benefit. Last year, SafeLives’ interventions helped over 60,000 adults increase their safety, and many more children.
We haven’t yet gone far enough. Radical change is still needed to not just reduce the impact of domestic abuse, but also reduce the prevalence of the problem so that fewer individuals and families are touched by it in the first place. Two million people indicated they had experienced domestic abuse last year and we know that those experiences, a significant majority of which were amongst women and girls, have a ripple effect into all areas of someone’s life and future. For this reason, we need to take our own initiatives - both existing and those still to come - and the partnerships we can forge with others, and influence those with an ability to reduce the prevalence and impact of domestic abuse
About the Role
As a UK-wide charity dedicated to ending domestic abuse, SafeLives provides frontline professionals with the confidence and knowledge they need to help victim/survivors of abuse to use digital technology and stay online safely. As technology becomes part of every sphere of people’s lives, domestic abuse is increasingly perpetrated through or undertaken using digital technologies. This new role will work closely with our innovative Consultancy team to:
Provide expertise and develop a pilot response to practitioners supporting victim/survivors of domestic abuse facing digital abuse and/or looking for online expert and peer support
Share key learnings from these responses with frontline practitioners through the SafeLives Community, tools and briefings
Continue strategic partnerships with technology companies, think tanks and other charities to explore ongoing solutions
Grow SafeLives’ internal expertise in using digital technology to address domestic abuse and deliver our strategy
The Digital Lead will do this in collaboration with all teams across SafeLives, including Practice, Training, Communications and Research, Evaluation and Analysis.
How to apply
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please visit our website http://www.safelives.org.uk/about-us/work-safelives take a look over the job description and submit your 500- word cover letter, CV and equal opportunity form by 10.00am on Wednesday 27th February 2019 . First interviews will take place in London on Tuesday 5th March 2019.
No agencies please.
Do you love systems, processes and data? Do you have fantastic attention to detail? Are you excited by the chance to help a small, impactful charity become even more efficient and effective?
Switchback is an award-winning charity enabling young men in the criminal justice system to achieve wholesale change in their lives. We provide intensive one-to-one support either side of the prison gate alongside real-work training after release, supporting young men to build a stable life they can be proud of.
We are seeking a part-time Salesforce Administrator to join our small, dynamic and passionate team.
This is an exciting time of growth and development at Switchback. Central to our new strategy is embedding new, smarter processes into the organisation and enhancing our use of data and analytics. In 2018 we successfully migrated onto Salesforce for our two main databases (one for contacts and fundraising and another for case management). As Salesforce Adminstrator you will play a vital role in ensuring the smooth and effective use of these systems and their continuous improvement over time.
We see this role as an exciting and vital step for Switchback to maximise our efficiency and impact as we grow. You will provide maintenance, administration and user support (10 users all based in house), as well as supporting the Head of Policy, Impact and Communications with enhancements, reporting and analysis.
The right candidate will be technically proficient in Salesforce while being pro-active and motivated to identify and deliver improvements to our systems. You will be interested in helping a small, dynamic charity improve the way we use systems and processes to enhance our work, enabling us to support more young men and influence positive change across the criminal justice system.
To find out more, please download and read the Job Description and Person Spec.
To apply please submit the two documents outlined below, or visit our website to download an application pack.
A completed Personal Statement form (download below)
Your CV (no longer than 2 sides of A4)
- Application deadline: 10am on Monday 18th March 2019 - Interview Date: The week commencing 25th March 2019
The job description, person specification and further information on how to apply can be found on our website via the Apply button.
Closing date: 18 March 2019
The client requests no contact from agencies or media sales.
Feb 22, 2019
Contract
Do you love systems, processes and data? Do you have fantastic attention to detail? Are you excited by the chance to help a small, impactful charity become even more efficient and effective?
Switchback is an award-winning charity enabling young men in the criminal justice system to achieve wholesale change in their lives. We provide intensive one-to-one support either side of the prison gate alongside real-work training after release, supporting young men to build a stable life they can be proud of.
We are seeking a part-time Salesforce Administrator to join our small, dynamic and passionate team.
This is an exciting time of growth and development at Switchback. Central to our new strategy is embedding new, smarter processes into the organisation and enhancing our use of data and analytics. In 2018 we successfully migrated onto Salesforce for our two main databases (one for contacts and fundraising and another for case management). As Salesforce Adminstrator you will play a vital role in ensuring the smooth and effective use of these systems and their continuous improvement over time.
We see this role as an exciting and vital step for Switchback to maximise our efficiency and impact as we grow. You will provide maintenance, administration and user support (10 users all based in house), as well as supporting the Head of Policy, Impact and Communications with enhancements, reporting and analysis.
The right candidate will be technically proficient in Salesforce while being pro-active and motivated to identify and deliver improvements to our systems. You will be interested in helping a small, dynamic charity improve the way we use systems and processes to enhance our work, enabling us to support more young men and influence positive change across the criminal justice system.
To find out more, please download and read the Job Description and Person Spec.
To apply please submit the two documents outlined below, or visit our website to download an application pack.
A completed Personal Statement form (download below)
Your CV (no longer than 2 sides of A4)
- Application deadline: 10am on Monday 18th March 2019 - Interview Date: The week commencing 25th March 2019
The job description, person specification and further information on how to apply can be found on our website via the Apply button.
Closing date: 18 March 2019
The client requests no contact from agencies or media sales.
Are you an experienced digital analyst with tag management and data capture skills used to working across a wide ranging digital estate? Are you able to support multiple stakeholders and get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Looking to further your career in the evidence and insight industry, you will work as part of a newly expanded digital analytics team to undertake the development and delivery of routine and innovative pieces of insight on the UK cancer population from brief to delivery. You will work closely with the Senior Implementation Manager to help manage and implement GTM tagging across the Macmillan online estate for campaigns, user journey and content changes. As well as providing insight pieces for stakeholders, you'll collaborate with and contribute to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will require you to work with a variety of internal teams and third party agencies to provide best in class digital analytics insight and support delivery of the future state digital analytics strategy and roadmap. Who are we looking for? As our ideal candidate you will have a proven track record of implenting tags through GTM, producing insight from Google Analytics (preferably GA360), Data Studio or other visualisation tools as well as excellent technical, communication and stakeholder management skills. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place in week commencing 11th March. For those successful there will be a second interview - to be confirmed.
Feb 20, 2019
Permanent
Are you an experienced digital analyst with tag management and data capture skills used to working across a wide ranging digital estate? Are you able to support multiple stakeholders and get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Looking to further your career in the evidence and insight industry, you will work as part of a newly expanded digital analytics team to undertake the development and delivery of routine and innovative pieces of insight on the UK cancer population from brief to delivery. You will work closely with the Senior Implementation Manager to help manage and implement GTM tagging across the Macmillan online estate for campaigns, user journey and content changes. As well as providing insight pieces for stakeholders, you'll collaborate with and contribute to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will require you to work with a variety of internal teams and third party agencies to provide best in class digital analytics insight and support delivery of the future state digital analytics strategy and roadmap. Who are we looking for? As our ideal candidate you will have a proven track record of implenting tags through GTM, producing insight from Google Analytics (preferably GA360), Data Studio or other visualisation tools as well as excellent technical, communication and stakeholder management skills. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place in week commencing 11th March. For those successful there will be a second interview - to be confirmed.
Job Purpose
Are you an Insight Analyst with 2-3 years' experience in the Charity Sector, looking for a challenge beyond improving fundraising? Then this job might be for you.
If you are interested in analysing a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline then is role is your next step.
In Age UK, the Senior Insight Analyst is responsible for leading and developing analytical insight for the organisation across that entire portfolio. As a result, you might be segmenting lottery players one day, reviewing how customers interact with our website on another, and building a propensity model for motor insurance attrition on the next.
By scoping evolving marketing requirements and performing fit-for-purpose and reliable analysis, you will deliver actionable insights resulting in better customer engagement, acquisition, retention and income generation.
You will:
Research and interpret needs of internal clients, translating into deliverable analysis projects
Use appropriate software, to robustly explore and perform data manipulation and statistical analysis
Validate, interpret and present results in a way to help the business achieve its strategies
Identify potential new audiences using modelling techniques such as CHAID and logistic regression
To be responsible for the analytics pertaining to customer acquisition, cross / up sell and retention
Manage external relationship and explore data opportunities with Age UK's digital web activity agency
You'll have:
Extensive experience of using statistical software, ideally SPSS, to manipulate large databases
Experience of working within a direct marketing environment within a charity/ commercial/financial services industry
Experience of managing relationships with internal clients to tight deadlines
Experience in campaign analysis, profiling, segmentation and modelling
Proficient in application of statistical analysis and data modelling
Strong numerate/statistical background
Skills & Knowledge in:
SPSS or equivalent
MS Office applications
FastStats (desirable)
Tableau (desirable)
T-SQL (desirable)
Google Analytics (desirable)
Additional Information
We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Feb 20, 2019
Permanent
Job Purpose
Are you an Insight Analyst with 2-3 years' experience in the Charity Sector, looking for a challenge beyond improving fundraising? Then this job might be for you.
If you are interested in analysing a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline then is role is your next step.
In Age UK, the Senior Insight Analyst is responsible for leading and developing analytical insight for the organisation across that entire portfolio. As a result, you might be segmenting lottery players one day, reviewing how customers interact with our website on another, and building a propensity model for motor insurance attrition on the next.
By scoping evolving marketing requirements and performing fit-for-purpose and reliable analysis, you will deliver actionable insights resulting in better customer engagement, acquisition, retention and income generation.
You will:
Research and interpret needs of internal clients, translating into deliverable analysis projects
Use appropriate software, to robustly explore and perform data manipulation and statistical analysis
Validate, interpret and present results in a way to help the business achieve its strategies
Identify potential new audiences using modelling techniques such as CHAID and logistic regression
To be responsible for the analytics pertaining to customer acquisition, cross / up sell and retention
Manage external relationship and explore data opportunities with Age UK's digital web activity agency
You'll have:
Extensive experience of using statistical software, ideally SPSS, to manipulate large databases
Experience of working within a direct marketing environment within a charity/ commercial/financial services industry
Experience of managing relationships with internal clients to tight deadlines
Experience in campaign analysis, profiling, segmentation and modelling
Proficient in application of statistical analysis and data modelling
Strong numerate/statistical background
Skills & Knowledge in:
SPSS or equivalent
MS Office applications
FastStats (desirable)
Tableau (desirable)
T-SQL (desirable)
Google Analytics (desirable)
Additional Information
We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
At national Citizens Advice, we provide advice direct to clients through our digital content, and we support a network of 280 local Citizens Advice across England and Wales - each an independent charity. Our services are provided by 23,000 trained volunteers and 7,000 paid staff.
Our advice changes lives, and it generates significant social value. In 2017/18, our advice saved the public purse £435 million, generated £2.7 billion in financial outcomes for clients, and £2.6 billion in wider economic and social benefits such as wellbeing, participation and productivity. You can read more about our impact here.
We are looking for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
What will you be doing?
Our support to the network of local Citizens Advice covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training. This area of our business has an annual budget of over £10 million and more than 160 FTE across multiple teams.
You’ll be an integral part of a high profile, strategically important programme of change; working in a multi-disciplinary, cross functional team, leading the shaping and requirement definition of strategic initiatives.
The programme team is responsible for transforming the way we support the local Citizens Advice network. The team requires skills in strategy development, business analysis, service design, process transformation and agile implementation.
We are looking for a senior business analyst to join us. You’ll be working alongside service designers, user researchers, digital specialists and people across the organisation to deliver transformative change.
In this role, you can expect to:
Lead the shaping of strategic initiatives about how Citizens Advice can transform the way it supports a network of almost 280 local Citizens Advice across England and Wales.
Use proven approaches to change, including Agile, to rapidly develop, deliver, and iterate requirements that meet project objectives.
Provide strategic direction, advocacy and thought-leadership.
Champion Agile techniques and practices and ensure that the relevant methodology is fit for purpose.
Support the development and benefit modelling of business cases and funding requests that underpin the programme.
Champion analysis best practice and improve the capability of the wider programme team in this discipline.
Develop our ability to capture and use data to drive decision-making and continuous improvement across our support operations.
Design and implement high-quality services for the network based on robust analysis, user needs, embedding Lean principles, and adopting a ‘test and learn’ approach, leveraging technology and digital tools.
Regularly work with staff and volunteers across the national business and the wider network.
Facilitate workshops and presentations at all levels of the business, including with the Executive Team and Trustee Board.
What we’ll want to see from you:
To succeed in this role, we’d like you to tick most of the following:
Agile working - Have experience working in agile, multi-disciplinary teams on product development or organisational change initiatives.
Business analysis - Able to drive the analysis and collection of information and creation of to create recommendations for service improvements. Able to analyse large amounts of complex information and uses it to produce solutions.
Business process improvement - Able to analyse current services and processes, and identify and implement opportunities to optimise these.
Requirement definition and management - Able to lead requirement elicitation and prioritisation for change initiatives of high complexity.
Stakeholder relationship management - Able to influence stakeholders and manage relationships effectively. Able to build long term strategic relationships and communicates clearly and regularly with stakeholders.
User focus - Able to collaborate with user researchers. Able to champion user research to focus on all users. Can prioritise and define approaches to understand the user story.
Business modelling - Comfortable with quantitative data.
Ideally
Lean process improvement - Strong command of lean principles, and is confident championing and embedding them. Formal Lean qualification a plus.
Organisational change - Experience of digital transformation within the context of organisational change and working with both digital and non-digital channels.
Agile - Application of agile principles and practices to non-digital transformation. Agile, Scrum or similar qualified. Passionate about driving cultural change across large organisations and embedding new ways of working.
Experience of working at board and executive level to facilitate strategic decision making.
Understanding of the not-for-profit sector.
Important: Candidates must submit a CV of no more than 2 pages, and a 1 page cover letter that tells us:
Why you are a good fit for this role
Your experience of helping to deliver change in an organisation.
C l osing date: 4 March 2019
Feb 20, 2019
Permanent
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. In 2017-18 we helped 2.6 million people face to face, over the phone, by email and webchat, and people visited our online advice pages 25 million times.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
At national Citizens Advice, we provide advice direct to clients through our digital content, and we support a network of 280 local Citizens Advice across England and Wales - each an independent charity. Our services are provided by 23,000 trained volunteers and 7,000 paid staff.
Our advice changes lives, and it generates significant social value. In 2017/18, our advice saved the public purse £435 million, generated £2.7 billion in financial outcomes for clients, and £2.6 billion in wider economic and social benefits such as wellbeing, participation and productivity. You can read more about our impact here.
We are looking for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
What will you be doing?
Our support to the network of local Citizens Advice covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training. This area of our business has an annual budget of over £10 million and more than 160 FTE across multiple teams.
You’ll be an integral part of a high profile, strategically important programme of change; working in a multi-disciplinary, cross functional team, leading the shaping and requirement definition of strategic initiatives.
The programme team is responsible for transforming the way we support the local Citizens Advice network. The team requires skills in strategy development, business analysis, service design, process transformation and agile implementation.
We are looking for a senior business analyst to join us. You’ll be working alongside service designers, user researchers, digital specialists and people across the organisation to deliver transformative change.
In this role, you can expect to:
Lead the shaping of strategic initiatives about how Citizens Advice can transform the way it supports a network of almost 280 local Citizens Advice across England and Wales.
Use proven approaches to change, including Agile, to rapidly develop, deliver, and iterate requirements that meet project objectives.
Provide strategic direction, advocacy and thought-leadership.
Champion Agile techniques and practices and ensure that the relevant methodology is fit for purpose.
Support the development and benefit modelling of business cases and funding requests that underpin the programme.
Champion analysis best practice and improve the capability of the wider programme team in this discipline.
Develop our ability to capture and use data to drive decision-making and continuous improvement across our support operations.
Design and implement high-quality services for the network based on robust analysis, user needs, embedding Lean principles, and adopting a ‘test and learn’ approach, leveraging technology and digital tools.
Regularly work with staff and volunteers across the national business and the wider network.
Facilitate workshops and presentations at all levels of the business, including with the Executive Team and Trustee Board.
What we’ll want to see from you:
To succeed in this role, we’d like you to tick most of the following:
Agile working - Have experience working in agile, multi-disciplinary teams on product development or organisational change initiatives.
Business analysis - Able to drive the analysis and collection of information and creation of to create recommendations for service improvements. Able to analyse large amounts of complex information and uses it to produce solutions.
Business process improvement - Able to analyse current services and processes, and identify and implement opportunities to optimise these.
Requirement definition and management - Able to lead requirement elicitation and prioritisation for change initiatives of high complexity.
Stakeholder relationship management - Able to influence stakeholders and manage relationships effectively. Able to build long term strategic relationships and communicates clearly and regularly with stakeholders.
User focus - Able to collaborate with user researchers. Able to champion user research to focus on all users. Can prioritise and define approaches to understand the user story.
Business modelling - Comfortable with quantitative data.
Ideally
Lean process improvement - Strong command of lean principles, and is confident championing and embedding them. Formal Lean qualification a plus.
Organisational change - Experience of digital transformation within the context of organisational change and working with both digital and non-digital channels.
Agile - Application of agile principles and practices to non-digital transformation. Agile, Scrum or similar qualified. Passionate about driving cultural change across large organisations and embedding new ways of working.
Experience of working at board and executive level to facilitate strategic decision making.
Understanding of the not-for-profit sector.
Important: Candidates must submit a CV of no more than 2 pages, and a 1 page cover letter that tells us:
Why you are a good fit for this role
Your experience of helping to deliver change in an organisation.
C l osing date: 4 March 2019
Are you an experienced team leader and digital analyst, who can manage a newly expanded team, deliver innovative and high-profile data capture solutions and insight pieces? Can you get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Furthering your already impressive career in the evidence and insight industry, you will provide strong leadership to a team of digital analytics experts. You will oversee the development of the team in areas such as PPC, SEO, data layer design to an advanced level, such as enhanced e-commerce, enabling them to deliver routine and innovative packages of analysis on the UK cancer population from brief to delivery. You will manage and develop critical partnerships to enable this with teams such as Health Data and Data Insight & Analysis as well as collaborating with and contributing to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will give you the opportunity to influence and learn from senior leaders within and outside Macmillan. Who are we looking for? As our ideal candidate you will have a proven track record of team leadership, translating strategic need into pipelines of high quality robust analytical products as well as excellent technical, communication and stakeholder management skills. You must also have had significant experience in a role where a solid understanding of fundraising, direct marketing, and research practices, and the requirements of Data Protection, GDPR and other data related legislation (PCI/DSS, ePrivacy) as they relate to digital analytics. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place week in commencing 18th March. For those successful there will be a second interview - to be confirmed.
Feb 19, 2019
Permanent
Are you an experienced team leader and digital analyst, who can manage a newly expanded team, deliver innovative and high-profile data capture solutions and insight pieces? Can you get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Furthering your already impressive career in the evidence and insight industry, you will provide strong leadership to a team of digital analytics experts. You will oversee the development of the team in areas such as PPC, SEO, data layer design to an advanced level, such as enhanced e-commerce, enabling them to deliver routine and innovative packages of analysis on the UK cancer population from brief to delivery. You will manage and develop critical partnerships to enable this with teams such as Health Data and Data Insight & Analysis as well as collaborating with and contributing to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will give you the opportunity to influence and learn from senior leaders within and outside Macmillan. Who are we looking for? As our ideal candidate you will have a proven track record of team leadership, translating strategic need into pipelines of high quality robust analytical products as well as excellent technical, communication and stakeholder management skills. You must also have had significant experience in a role where a solid understanding of fundraising, direct marketing, and research practices, and the requirements of Data Protection, GDPR and other data related legislation (PCI/DSS, ePrivacy) as they relate to digital analytics. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place week in commencing 18th March. For those successful there will be a second interview - to be confirmed.
Are you an experienced digital marketing analyst with experience of analysing and providing insight of PPC and SEO activity across a wide ranging digital estate? Are you able to support multiple stakeholders and get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Looking to further your career in the evidence and insight industry, you will work as part of a newly expanded digital analytics team to undertake the development and delivery of routine and innovative pieces of insight on the performance of fundraising and marketing activity across Macmillan and our partner websites. You will have day to day oversight of paid campaign activity and SEO performance using Google Ads, Google Analytics and other forms of PPC/SEO management and measurement tools across the Macmillan online estate.. As well as providing insight pieces for stakeholders, you'll collaborate with and contribute to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will require you to work with a variety of internal teams and third party agencies to provide best in class digital analytics insight and support delivery of the future state digital analytics strategy and roadmap. Who are we looking for? As our ideal candidate you will have a proven track record of overseeing PPC and SEO activity and producing insight from Google Analytics (preferably GA360), Data Studio or other visualisation tools, as well as excellent communication and stakeholder management skills. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place in week commencing 11th March. For those successful there will be a second interview - to be confirmed.
Feb 19, 2019
Permanent
Are you an experienced digital marketing analyst with experience of analysing and providing insight of PPC and SEO activity across a wide ranging digital estate? Are you able to support multiple stakeholders and get people excited about the use of data in decision making? If you are, we want to hear from you. What is the role? Looking to further your career in the evidence and insight industry, you will work as part of a newly expanded digital analytics team to undertake the development and delivery of routine and innovative pieces of insight on the performance of fundraising and marketing activity across Macmillan and our partner websites. You will have day to day oversight of paid campaign activity and SEO performance using Google Ads, Google Analytics and other forms of PPC/SEO management and measurement tools across the Macmillan online estate.. As well as providing insight pieces for stakeholders, you'll collaborate with and contribute to the data and insight community across Macmillan to ensure the best use of data capability and support Macmillan’s strategic direction and strategy measurement. This role will require you to work with a variety of internal teams and third party agencies to provide best in class digital analytics insight and support delivery of the future state digital analytics strategy and roadmap. Who are we looking for? As our ideal candidate you will have a proven track record of overseeing PPC and SEO activity and producing insight from Google Analytics (preferably GA360), Data Studio or other visualisation tools, as well as excellent communication and stakeholder management skills. What can we offer you? We commit to actively developing you and offer excellent benefits including private medical insurance, life assurance, pension, generous leave, and interest free loans for season ticket and gym membership. Interview process First stage interviews will take place in week commencing 11th March. For those successful there will be a second interview - to be confirmed.
Want to use your skills in IT system, infrastructure and customer service to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Senior IT Support Officer (Infrastructure) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2018 Great Place to Work® award-winning organisation.
The WaterAid Information Services team are responsible for the development, delivery and support of IT systems across WaterAid. Information Services (IS) Service Desk currently compromises of 4 permanent team members, who support around 300 UK Based staff for all IT Incidents and Requests managing 50+ tickets per day. The Service Desk team, is part of a wider Information Services Team comprising of around 13 people including the Infrastructure, Digital and Project Management teams.
Job Description
Reporting into the Helpdesk Manager, this role will be providing 2nd line Support and maintenance of WaterAid’s IT Systems and Infrastructure.
Ensuring continued high standards of support and customer service
Acting as an initial escalation point for the rest of the Service Desk and IT staff in country programs for corporate infrastructure
Provide day to day hardware and software technical support
Accountable for maintenance and support on WaterAid systems, including; Office 365 environment, Group policies and VoIP phone system.
Manage and maintain WaterAid’s SCCM system, including packaging applications and rolling out updates
Maintain backup systems and perform data restores as required
Other Information
WaterAid benefits include:
36 days holiday (including Bank Holidays)
Option to buy an extra 5 days annual leave
We offer a generous pension plan with employer contribution of up to 10%
Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Applications will close one minute before midnight on 11 March 2019. Availability for first round interviews is required during w/c 19 March 2019. Second round interviews, if needed, will take place on 28 th of March 2019.
WaterAid is fully committed to protecting those with whom it comes into contact in WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.
WaterAid is an equal opportunities , disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality.
Feb 19, 2019
Permanent
Want to use your skills in IT system, infrastructure and customer service to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Senior IT Support Officer (Infrastructure) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2018 Great Place to Work® award-winning organisation.
The WaterAid Information Services team are responsible for the development, delivery and support of IT systems across WaterAid. Information Services (IS) Service Desk currently compromises of 4 permanent team members, who support around 300 UK Based staff for all IT Incidents and Requests managing 50+ tickets per day. The Service Desk team, is part of a wider Information Services Team comprising of around 13 people including the Infrastructure, Digital and Project Management teams.
Job Description
Reporting into the Helpdesk Manager, this role will be providing 2nd line Support and maintenance of WaterAid’s IT Systems and Infrastructure.
Ensuring continued high standards of support and customer service
Acting as an initial escalation point for the rest of the Service Desk and IT staff in country programs for corporate infrastructure
Provide day to day hardware and software technical support
Accountable for maintenance and support on WaterAid systems, including; Office 365 environment, Group policies and VoIP phone system.
Manage and maintain WaterAid’s SCCM system, including packaging applications and rolling out updates
Maintain backup systems and perform data restores as required
Other Information
WaterAid benefits include:
36 days holiday (including Bank Holidays)
Option to buy an extra 5 days annual leave
We offer a generous pension plan with employer contribution of up to 10%
Flexible working conditions, including the opportunity for part-time work and home working up to 2 days a week
We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Applications will close one minute before midnight on 11 March 2019. Availability for first round interviews is required during w/c 19 March 2019. Second round interviews, if needed, will take place on 28 th of March 2019.
WaterAid is fully committed to protecting those with whom it comes into contact in WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.
WaterAid is an equal opportunities , disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality.
Alzheimer's Research UK
Granta Park, Great Abington, Cambridge, UK
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
We are looking for someone with excellent team management and technical skills who is very passionate about using data analysis, reporting and modelling to drive continuous improvements in our fundraising programme, utilising an insight-led approach to inform decision-making. This role sits within the Data & CRM Team and you will be responsible for managing the Business Intelligence Team, which consists of two Business Intelligence Officers and a Data Selections and Reporting Officer, leading on the development of the team and planning analysis and insight projects.
Main duties and responsibilities of the role:
Lead the Business Intelligence Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place
Lead on the planning of analysis and insight projects, working with team managers to understand the key business questions and agreed prioritisation
Support the CRM programme, playing a key role in the supporter journey and insight workstreams and support several critical projects such as segmentation and measurement frameworks
Ensure that insight gained from data analysis is presented back to stakeholders as strategic recommendations, and work with stakeholders to understand how to implement the recommendations
Develop and maintain a suite of data models to improve forecasting capabilities, understanding of LTV and propensity to give for fundraising teams
Lead the continuous development and planning of data selections, working with key stakeholders to determine how best to integrate insight, testing and regulatory requirements
Please view the Vacancy Pack for more details.
The closing date for applications is the 10th March 2019, with interviews to be held on the 20th March 2019 . Please indicate in your cover letter if you are unable to attend on this date.
In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.
To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website, via the Apply button.
Closing date: 10 March 2019
Feb 18, 2019
Permanent
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
We are looking for someone with excellent team management and technical skills who is very passionate about using data analysis, reporting and modelling to drive continuous improvements in our fundraising programme, utilising an insight-led approach to inform decision-making. This role sits within the Data & CRM Team and you will be responsible for managing the Business Intelligence Team, which consists of two Business Intelligence Officers and a Data Selections and Reporting Officer, leading on the development of the team and planning analysis and insight projects.
Main duties and responsibilities of the role:
Lead the Business Intelligence Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place
Lead on the planning of analysis and insight projects, working with team managers to understand the key business questions and agreed prioritisation
Support the CRM programme, playing a key role in the supporter journey and insight workstreams and support several critical projects such as segmentation and measurement frameworks
Ensure that insight gained from data analysis is presented back to stakeholders as strategic recommendations, and work with stakeholders to understand how to implement the recommendations
Develop and maintain a suite of data models to improve forecasting capabilities, understanding of LTV and propensity to give for fundraising teams
Lead the continuous development and planning of data selections, working with key stakeholders to determine how best to integrate insight, testing and regulatory requirements
Please view the Vacancy Pack for more details.
The closing date for applications is the 10th March 2019, with interviews to be held on the 20th March 2019 . Please indicate in your cover letter if you are unable to attend on this date.
In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.
To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website, via the Apply button.
Closing date: 10 March 2019
Are you a self-motivated and sharp minded Senior Business Analyst with a passion for technology that can help us beat cancer sooner?
We're game changers here at Cancer Research UK, and we aim to save more lives by beating cancer sooner. Our CIO has recently won CIO of the year at "Women in Tech" awards. Our team have also won and been nominated a number of wards in the Technology and Digital space.
What will I be doing?
Providing business analysis skills to support the wealth of exciting projects across Cancer Research UK.
Developing innovative and flexible solutions that address our business challenges, whilst driving efficiencies where possible and harnessing shared capabilities across our portfolio.
Leading the analysis on large, complex, multi-disciplinary projects.
Working closely with stakeholders to assess options both technical and business suitability ensuring solutions provide higher benefit/cost ratio.
What experience will I need?
Proven expertise in leading complex digital and/or ecommerce projects
Experience of working in an fast paced Agile environment
Worked with a wide range of stakeholders and leading full cycle business analysis activities.
What's in it for me?
The chance to join an award winning Technology team, made up of a range of different disciplines (Content, UX, Agile, Service Design etc).
You'll be making a real difference to people's lives - we're the largest global Cancer Research charity.
You'll have the chance to build your portfolio and promote your work through our blog, podcast or by talking at public events.
There's plenty of career progression and training opportunities, through internal and external L&D.
Excellent benefits: Pension (employer contributions of up to 12%), 25 days annual leave plus 1 CRUK day, life insurance and a great benefit discount platform.
At Cancer Research UK, we're smart, brave and ambitious individuals united by our relentless pursuit of beating cancer sooner. And we'd love for you to join us.
To apply, please visit our website via the Apply button below.
Closing date: Ongoing till role is filled
Flexible working requests considered.
At CRUK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.
Please note, from 2019, our head office will be relocating from Islington to a new office space in Stratford, close to the Olympic Park.
Feb 18, 2019
Permanent
Are you a self-motivated and sharp minded Senior Business Analyst with a passion for technology that can help us beat cancer sooner?
We're game changers here at Cancer Research UK, and we aim to save more lives by beating cancer sooner. Our CIO has recently won CIO of the year at "Women in Tech" awards. Our team have also won and been nominated a number of wards in the Technology and Digital space.
What will I be doing?
Providing business analysis skills to support the wealth of exciting projects across Cancer Research UK.
Developing innovative and flexible solutions that address our business challenges, whilst driving efficiencies where possible and harnessing shared capabilities across our portfolio.
Leading the analysis on large, complex, multi-disciplinary projects.
Working closely with stakeholders to assess options both technical and business suitability ensuring solutions provide higher benefit/cost ratio.
What experience will I need?
Proven expertise in leading complex digital and/or ecommerce projects
Experience of working in an fast paced Agile environment
Worked with a wide range of stakeholders and leading full cycle business analysis activities.
What's in it for me?
The chance to join an award winning Technology team, made up of a range of different disciplines (Content, UX, Agile, Service Design etc).
You'll be making a real difference to people's lives - we're the largest global Cancer Research charity.
You'll have the chance to build your portfolio and promote your work through our blog, podcast or by talking at public events.
There's plenty of career progression and training opportunities, through internal and external L&D.
Excellent benefits: Pension (employer contributions of up to 12%), 25 days annual leave plus 1 CRUK day, life insurance and a great benefit discount platform.
At Cancer Research UK, we're smart, brave and ambitious individuals united by our relentless pursuit of beating cancer sooner. And we'd love for you to join us.
To apply, please visit our website via the Apply button below.
Closing date: Ongoing till role is filled
Flexible working requests considered.
At CRUK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.
Please note, from 2019, our head office will be relocating from Islington to a new office space in Stratford, close to the Olympic Park.
Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.
Every hour, two people in the UK are told they have Parkinson's - a brain condition that turns lives upside down, leaving a future full of uncertainty.
Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s and finding better treatments and a cure.
You could be part of helping us achieve this!
About the role
We’ve got an exciting year ahead here at Parkinson’s UK. You’ll contribute to the dynamic use of data and technology as part of Parkinson’s UK’s digital transformation strategy.
You’ll provide varied support across the Data Services team to allow us to continue our BAU and development work to maintain the high level of support that the business expects. This role provides the opportunity to learn numerous data processes and develop a working knowledge of multiple software tools.
What you’ll do
You will work closely with:
Data Warehouse Developers to support the implementation of data warehouse solutions to resolve complex internal data and data processing requirements
Data Engineers to undertake repeatable processes using Extract, Transform and Load (ETL) tools to move data to and from various systems
We will develop your skills so that you can undertake daily tasks designated by the Data Warehouse Developers which includes dealing with any issues regarding system integration, running ad-hoc queries for end users, creating and updating products, reconciliation and auditing of the data loads.
We will also require you to provide prompt, friendly and effective support to CRM users and key internal stakeholders.
What you’ll bring
We are looking for someone who has passion for innovative technology, information systems and delivering outstanding customer service.
The ideal candidate will have a good understanding of relational database models, aggregate and analytic functions, as well as database and query optimisation methods. You will have working knowledge of data mining using SQL, ETL tools and data warehouse and excel, along with some exposure to data visualisation tools such as Tableau or Power BI.
In addition to the technical experience, we require a collaborative, pro-active team player who is keen to learn and develop within the role.
In return, we offer a rewarding working environment that is fast-paced, energetic and supportive with great opportunities for personal development.
Parkinson's UK promotes a healthy work life balance with generous holiday allowance, flexi-time and flexible working. Please click on the following link for more information on our benefits: https://www.parkinsons.org.uk/about-us/benefits-working-us
For further details on how to apply, please visit our website via the Apply button. Please note, supporting statements must demonstrate how you meet all the essential criteria of the person specification.
Please note, only candidates shortlisted for interview will be notified.
Closing date: 3 March 2019
Interviews will take place on 13 March 2019
Parkinson’s UK is an equal opportunities employer. We welcome applications from disabled persons, including those with Parkinson’s disease.
Parkinson’s UK is the operating name of the Parkinson’s Disease Society of the United Kingdom. A charity registered in England and Wales (258197) and in Scotland (SC037554).
No agencies
Feb 15, 2019
Permanent
Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.
Every hour, two people in the UK are told they have Parkinson's - a brain condition that turns lives upside down, leaving a future full of uncertainty.
Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s and finding better treatments and a cure.
You could be part of helping us achieve this!
About the role
We’ve got an exciting year ahead here at Parkinson’s UK. You’ll contribute to the dynamic use of data and technology as part of Parkinson’s UK’s digital transformation strategy.
You’ll provide varied support across the Data Services team to allow us to continue our BAU and development work to maintain the high level of support that the business expects. This role provides the opportunity to learn numerous data processes and develop a working knowledge of multiple software tools.
What you’ll do
You will work closely with:
Data Warehouse Developers to support the implementation of data warehouse solutions to resolve complex internal data and data processing requirements
Data Engineers to undertake repeatable processes using Extract, Transform and Load (ETL) tools to move data to and from various systems
We will develop your skills so that you can undertake daily tasks designated by the Data Warehouse Developers which includes dealing with any issues regarding system integration, running ad-hoc queries for end users, creating and updating products, reconciliation and auditing of the data loads.
We will also require you to provide prompt, friendly and effective support to CRM users and key internal stakeholders.
What you’ll bring
We are looking for someone who has passion for innovative technology, information systems and delivering outstanding customer service.
The ideal candidate will have a good understanding of relational database models, aggregate and analytic functions, as well as database and query optimisation methods. You will have working knowledge of data mining using SQL, ETL tools and data warehouse and excel, along with some exposure to data visualisation tools such as Tableau or Power BI.
In addition to the technical experience, we require a collaborative, pro-active team player who is keen to learn and develop within the role.
In return, we offer a rewarding working environment that is fast-paced, energetic and supportive with great opportunities for personal development.
Parkinson's UK promotes a healthy work life balance with generous holiday allowance, flexi-time and flexible working. Please click on the following link for more information on our benefits: https://www.parkinsons.org.uk/about-us/benefits-working-us
For further details on how to apply, please visit our website via the Apply button. Please note, supporting statements must demonstrate how you meet all the essential criteria of the person specification.
Please note, only candidates shortlisted for interview will be notified.
Closing date: 3 March 2019
Interviews will take place on 13 March 2019
Parkinson’s UK is an equal opportunities employer. We welcome applications from disabled persons, including those with Parkinson’s disease.
Parkinson’s UK is the operating name of the Parkinson’s Disease Society of the United Kingdom. A charity registered in England and Wales (258197) and in Scotland (SC037554).
No agencies
An exciting opportunity has arisen for a highly motivated Head of I.T. & Transformation to join our I.T. Team here at The Children’s Trust. This role will require the successful candidate to take charge of a busy I.T. department, responsible for a user base of over 800, whilst taking the helm in shaping the I.T. and digital infrastructure roadmap for the next five years.
Knowing what it takes to deliver a high quality I.T. service, as well as leading on strategic I.T. programmes, you will possess a sound knowledge of I.T. service standards and an excellent understanding of how I.T. can be used to drive forward transformational change in an organisation. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. Ensuring day to day I.T. operational services are delivered with high availability and in line with recognised service standards, whilst also looking ahead and developing a team that is fit for the future is key.
It is an exciting time to be joining The Children’s Trust, with several I.T. systems projects initiated this year and with more large scale programmes to follow, we are seeking a candidate who wants to join the team and help use technology to improve the performance of the organisation and subsequently, how we deliver our services.
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.
The Children’s Trust is fully committed to protecting children and young people. All posts at The Children's Trust are subject to an enhanced DBS check. If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly. We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.
Feb 15, 2019
Permanent
An exciting opportunity has arisen for a highly motivated Head of I.T. & Transformation to join our I.T. Team here at The Children’s Trust. This role will require the successful candidate to take charge of a busy I.T. department, responsible for a user base of over 800, whilst taking the helm in shaping the I.T. and digital infrastructure roadmap for the next five years.
Knowing what it takes to deliver a high quality I.T. service, as well as leading on strategic I.T. programmes, you will possess a sound knowledge of I.T. service standards and an excellent understanding of how I.T. can be used to drive forward transformational change in an organisation. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. Ensuring day to day I.T. operational services are delivered with high availability and in line with recognised service standards, whilst also looking ahead and developing a team that is fit for the future is key.
It is an exciting time to be joining The Children’s Trust, with several I.T. systems projects initiated this year and with more large scale programmes to follow, we are seeking a candidate who wants to join the team and help use technology to improve the performance of the organisation and subsequently, how we deliver our services.
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.
The Children’s Trust is fully committed to protecting children and young people. All posts at The Children's Trust are subject to an enhanced DBS check. If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly. We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.
Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.
Every hour, two people in the UK are told they have Parkinson's - a brain condition that turns lives upside down, leaving a future full of uncertainty.
Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s and finding better treatments and a cure.
You could be part of helping us achieve this!
About the role
We’ve got an exciting year ahead here at Parkinson’s UK. This key role will work across the organisation to:
develop dynamic visualisations and dashboards for both strategic and operational audiences using Tableau and other analytics tools
introduce data visualisation tools and create a centre of excellence within the data services team for data analytics
What you’ll do
To make the above happen, you will:
Work closely with internal stakeholders to maximise value from their data assets using data visualisation techniques and turn them into actionable insights which deliver business value
Build and deliver predictive models as well as segmentation and advanced, deep dive, exploratory analysis to answer business questions or solve problems
Drive ongoing improvements of data management within the team and lead on the integration of new analytical tools and sources
What you’ll bring
We are looking for someone who has passion for innovative technology, data and analytics and a commitment to deliver outstanding customer service.
The ideal candidate will have:
excellent experience of Tableau and other data visualisation tools
knowledge of ETL tools and data warehouses and preferably Snowflake (data warehouse as a service) and Matillion
strong analytical skills with the ability to make connections between data and information, strategy, systems and ways of working
In addition to the technical experience, we require a collaborative, pro-active team player who is keen to learn and develop within the role.
In return, we offer a rewarding working environment that is fast-paced, energetic and supportive with great opportunities for personal development.
Parkinson's UK promotes a healthy work life balance with generous holiday allowance, flexi-time and flexible working. Please click here for more information on our benefits.
For further details on how to apply, please visit our website via the Apply button. Please note, supporting statements must demonstrate how you meet all the essential criteria of the person specification.
Please note, only candidates shortlisted for interview will be notified.
Closing date: 3 March 2019
Interviews will take place on 14 March 2019
Parkinson’s UK is an equal opportunities employer. We welcome applications from disabled persons, including those with Parkinson’s disease.
Parkinson’s UK is the operating name of the Parkinson’s Disease Society of the United Kingdom. A charity registered in England and Wales (258197) and in Scotland (SC037554).
No agencies
Feb 15, 2019
Permanent
Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.
Every hour, two people in the UK are told they have Parkinson's - a brain condition that turns lives upside down, leaving a future full of uncertainty.
Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s and finding better treatments and a cure.
You could be part of helping us achieve this!
About the role
We’ve got an exciting year ahead here at Parkinson’s UK. This key role will work across the organisation to:
develop dynamic visualisations and dashboards for both strategic and operational audiences using Tableau and other analytics tools
introduce data visualisation tools and create a centre of excellence within the data services team for data analytics
What you’ll do
To make the above happen, you will:
Work closely with internal stakeholders to maximise value from their data assets using data visualisation techniques and turn them into actionable insights which deliver business value
Build and deliver predictive models as well as segmentation and advanced, deep dive, exploratory analysis to answer business questions or solve problems
Drive ongoing improvements of data management within the team and lead on the integration of new analytical tools and sources
What you’ll bring
We are looking for someone who has passion for innovative technology, data and analytics and a commitment to deliver outstanding customer service.
The ideal candidate will have:
excellent experience of Tableau and other data visualisation tools
knowledge of ETL tools and data warehouses and preferably Snowflake (data warehouse as a service) and Matillion
strong analytical skills with the ability to make connections between data and information, strategy, systems and ways of working
In addition to the technical experience, we require a collaborative, pro-active team player who is keen to learn and develop within the role.
In return, we offer a rewarding working environment that is fast-paced, energetic and supportive with great opportunities for personal development.
Parkinson's UK promotes a healthy work life balance with generous holiday allowance, flexi-time and flexible working. Please click here for more information on our benefits.
For further details on how to apply, please visit our website via the Apply button. Please note, supporting statements must demonstrate how you meet all the essential criteria of the person specification.
Please note, only candidates shortlisted for interview will be notified.
Closing date: 3 March 2019
Interviews will take place on 14 March 2019
Parkinson’s UK is an equal opportunities employer. We welcome applications from disabled persons, including those with Parkinson’s disease.
Parkinson’s UK is the operating name of the Parkinson’s Disease Society of the United Kingdom. A charity registered in England and Wales (258197) and in Scotland (SC037554).
No agencies
We are seeking an experienced and talented senior manager to join our team; someone with a compassionate heart who is motivated by their evangelical Christian faith and has a proven track record and experience of strategic and operational digital transformation planning and implementation.
You will have high-level personal and practical ICT skills and expertise, with good working knowledge of a variety of ICT programs and the ability to maximise data-integration across platforms. You will demonstrate a sound understanding of ICT security, risk management, business continuity and disaster recovery.
If you believe God may be calling you to fulfil this varied and key role and you are innovative and creative with a ‘can-do’ attitude to problem solving, combined with excellent time management and effective prioritisation, then please apply for this full-time position which is based at our office in Orpington, Kent.
Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).
Release International is a UK Christian charity providing prayerful, practical and pastoral support to persecuted Christians around the world.
Feb 14, 2019
Contract
We are seeking an experienced and talented senior manager to join our team; someone with a compassionate heart who is motivated by their evangelical Christian faith and has a proven track record and experience of strategic and operational digital transformation planning and implementation.
You will have high-level personal and practical ICT skills and expertise, with good working knowledge of a variety of ICT programs and the ability to maximise data-integration across platforms. You will demonstrate a sound understanding of ICT security, risk management, business continuity and disaster recovery.
If you believe God may be calling you to fulfil this varied and key role and you are innovative and creative with a ‘can-do’ attitude to problem solving, combined with excellent time management and effective prioritisation, then please apply for this full-time position which is based at our office in Orpington, Kent.
Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).
Release International is a UK Christian charity providing prayerful, practical and pastoral support to persecuted Christians around the world.
This is a fantastic opportunity for a bright Graduate or a data driven individual, keen to start a career within a charity and utilise and develop their excellent communication & data/admin skills.
Be part of a team at Age UK, an employer which offers further learning and progression, as attested to by various members of the Database Marketing Services team who have all grown from within the organisation. A Marketing, Economics, or Data Graduate would suit this role well, but we are flexible and keen to hear from you if you have the key skills we need?
Start your Career now and apply via the link below.
Main Responsibilities
Support the effective use of the CRM database Manage all incoming data requests * Provide 1st line of communication for new campaign requests from client teams. * Manage and ensure the team responds to new selection requests within agreed SLA terms * Proactively communicate with key stakeholders to ensure that they have a full understanding of selection briefing requirements. Administrative support Responsible for all team administration around the 500 data selections produced yearly * Undertake 1st line support for departmental invoicing Collating marketing activity requests * Work with client teams to develop a clear understanding of the briefing processes. Production and despatch of data selections * Maintain familiarity with the use of industry standard data cleaning tools such as Cygnus or UK Changes.
Experience
Experience of using MS Office packages and working in a data environment
Skills & Knowledge
Knowledge and understanding of relational database structure. (Desirable) Be able to demonstrate an interest in data. Proficiency in applications particularly MS Excel
Additional Information
Educated to A -level or degree level.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Feb 13, 2019
Permanent
This is a fantastic opportunity for a bright Graduate or a data driven individual, keen to start a career within a charity and utilise and develop their excellent communication & data/admin skills.
Be part of a team at Age UK, an employer which offers further learning and progression, as attested to by various members of the Database Marketing Services team who have all grown from within the organisation. A Marketing, Economics, or Data Graduate would suit this role well, but we are flexible and keen to hear from you if you have the key skills we need?
Start your Career now and apply via the link below.
Main Responsibilities
Support the effective use of the CRM database Manage all incoming data requests * Provide 1st line of communication for new campaign requests from client teams. * Manage and ensure the team responds to new selection requests within agreed SLA terms * Proactively communicate with key stakeholders to ensure that they have a full understanding of selection briefing requirements. Administrative support Responsible for all team administration around the 500 data selections produced yearly * Undertake 1st line support for departmental invoicing Collating marketing activity requests * Work with client teams to develop a clear understanding of the briefing processes. Production and despatch of data selections * Maintain familiarity with the use of industry standard data cleaning tools such as Cygnus or UK Changes.
Experience
Experience of using MS Office packages and working in a data environment
Skills & Knowledge
Knowledge and understanding of relational database structure. (Desirable) Be able to demonstrate an interest in data. Proficiency in applications particularly MS Excel
Additional Information
Educated to A -level or degree level.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
We are looking for a data specialist to support our fundraising and communication activities through targeted data selections, insight and analysis. Using the most of your technical and communication skills to provide recommendations on targeting of activities for improved stewardship and return on investment, you will work with colleagues across a number of departments to develop and refine the briefing and sign off process.
It’s an exciting time for Action on Hearing Loss, we have recently launched a new Organisational strategy, Transforming Lives, and in support of this have developed new Engagement and CRM strategies. This is a key role within the organisation, and we’re looking for someone who can help us to continue the work already started in making the best use of data, analysis and insight to drive engagement activities.
You will need a mix of excellent attention to detail, an understanding of data selection, segmentation and marketing principles and practice, an understanding of fundraising compliance, data protection and best practice. Excellent communication skills would be beneficial. Experience of specific tools is not essential but would be highly beneficial.
This role offers a rare opportunity to support the ongoing development of a hardworking, high performing, operational department, which supports and underpins the Charity’s Fundraising and Marketing Functions. You will work as part of a highly motivated and high quality organisation in a supportive work environment committed to development.
We help people confronting deafness, tinnitus and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.
Closing date: 04 March 2019
Feb 11, 2019
Permanent
We are looking for a data specialist to support our fundraising and communication activities through targeted data selections, insight and analysis. Using the most of your technical and communication skills to provide recommendations on targeting of activities for improved stewardship and return on investment, you will work with colleagues across a number of departments to develop and refine the briefing and sign off process.
It’s an exciting time for Action on Hearing Loss, we have recently launched a new Organisational strategy, Transforming Lives, and in support of this have developed new Engagement and CRM strategies. This is a key role within the organisation, and we’re looking for someone who can help us to continue the work already started in making the best use of data, analysis and insight to drive engagement activities.
You will need a mix of excellent attention to detail, an understanding of data selection, segmentation and marketing principles and practice, an understanding of fundraising compliance, data protection and best practice. Excellent communication skills would be beneficial. Experience of specific tools is not essential but would be highly beneficial.
This role offers a rare opportunity to support the ongoing development of a hardworking, high performing, operational department, which supports and underpins the Charity’s Fundraising and Marketing Functions. You will work as part of a highly motivated and high quality organisation in a supportive work environment committed to development.
We help people confronting deafness, tinnitus and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.
Closing date: 04 March 2019
