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£40,000 - £43,000 yearly
British Red Cross London, UK
May 24, 2019
Permanent
An exciting opportunity for an experienced Service Designer to join our Digital team, tackling pressing humanitarian challenges such as refugee services, independent living, crisis response and volunteer mobilisation, supporter engagement and public first aid education. The Service Designer will lead and support the re-design of key services, paving the way for the future, and providing a pivotal contribution to the British Red Cross and its pioneering, digital future. As part of the Digital team, you'll be a member of a community who champion our user-centric service design approach; ensuring users are at the heart of our design and development process. You will collaborate with users, service volunteers and staff as well as product owners, delivery managers, developers and other designers. All the time supported by an immediate and wider team of highly passionate, skilled and friendly people who help create the space to make things happen.   What you will be doing The Service Designer will support the re-design of key services looking at how we can meet service user needs while incorporating new business models (e.g. social enterprise) and exploring opportunities for large scale behaviour change. As the Service Designer you will be able to bring a fresh insight into understanding user needs and changing expectations as well as an understanding of how we can leverage the lessons and insights from other organisations/sectors are help meet them. You will also identify opportunities for improvement and efficiency within existing services; understand the existing supporting system of a service; and design targeted improvements to that system to accommodate the new service - both digital and process based. The ideal person will be experienced in divergent and creative thinking, be able to simplify complex issues and find clever solutions and shape our approach, structure and ways of working to achieve our ambition. They will make an impact through breadth of experience and will role model the behaviours, skills and mindset that a customer-centric culture is built upon. They will need to be advocate and upskill others within the organisation to help bring them on the journey.   We use kindness to help those in crisis, and behind every great cause there's a great team making everything possible.   It is essential that our organisation is meeting the changing and increasing expectations of those in crisis, and our volunteers and staff providing services. Our Digital team works across the organisation, identifying opportunities and finding new ways in which we can better accomplish the British Red Cross mission and support people in crisis. Our team is small but what we can accomplish is huge, and we're all united by a shared passion for being at the forefront of innovation and technology, and developing exciting products.   What we are looking for You should have demonstrable knowledge and passion for innovation; including user insight, design thinking, lean start-up, rapid prototyping and agile delivery. You should have a proven record of innovation, product or service development and designing customer-focussed propositions in a range of contexts with experience of conducting user research, creating and working with design patterns and designing services to remove complexity. With experience of working within an agile team/environment, you should be able to storyboard and design services/products and be able to simplify complex issues, find clever solutions and to help shape our approach, structure and ways of working. In addition to service design activities, we are looking for someone with a passion for design more broadly - someone who would also been keen to support with UX, UI as required alongside the broader digital team.   Closing date for applications is 23:59 on the 9th of June 2019 with interviews to follow.    We offer a wide range of staff benefits, these include:   36 days holiday (including Bank Holidays)   Option to buy an extra 5 days annual leave   Up to 6% contributory pension   Flexible working policy       A little bit more about us The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738)  Connecting human kindness with human crisis
£37,000 - £45,000 yearly
Esmée Fairbairn Foundation London, UK
May 24, 2019
Permanent
Esmée Fairbairn Foundation is a leading independent funder. They support exceptional organisations that are building a more inclusive, creative and sustainable society in the UK. In 2018, they provided over £40m in grants and social investments to charities and social enterprises working in arts, children and young people, sustainable food & environment, and social change. They also operate a social investment fund for organisations which can deliver a social benefit along with a financial return. We are currently working together to recruit a Technology Lead to drive the organisation's use of digital and technology to help achieve their strategic aims and to work collaboratively with other funders and grantees. This role will also support the organisations that Esmée Fairbairn funds and invests in, to embrace and make the most of digital opportunities to enhance their effectiveness moving forward. This newly tailored role will work across the Foundation, co-ordinating, managing and leading its approach to digital and technology. This person will work closely with colleagues, particularly the recently appointed Data Lead to ensure internally, the organisation has the necessary skills and understanding to make the most of the innovative techniques available to best deliver on its strategic aims. Ensuring systems and procedures reflect and re-inforce a culture of learning and improvement within the organisation will be an important component of this role. Externally, this person will be help build relationships with grant-holders and other partners to build on their capacity for embracing digital change and maximising opportunities to plug in to supportive and proactive networks related to their areas of work. The successful candidate will be an innovative, analytical and proactive person who will have a proven track record of project managing digital and technology initiatives. This experience could have been gained from any sector but an appreciation of the aims of the organisation will be important. An evolved relationship manager, both internal and external, this person will have the ability to communicate effectively at all levels and will have a solutions driven and logical approach. Experience of service design and digital innovation will be important, as will sound knowledge of IT networks and providing guidance to others. This is an exciting time to join Esmée Fairbairn ahead of the start of a five year strategic plan of development, which will result in achieving its aim of galvanizing its position as a market-leading funder. Interviews will take place at Esmee Fairbairn offices in Kings Cross on Thursday 13th June.
£20,884 - £22,602 yearly
Reading University Students' Union Reading, UK
May 24, 2019
Permanent
Reading University Students’ Union is looking for a Marketing Assistant to promote the organisation by undertaking social media and general marketing activities. It’s a hands-on role for a self-starter who can work well within a team and to tight deadlines.  The ideal candidate should have: ●Experience in managing online social media platforms and digital tools.  ●Experience of copywriting for web, email, social media. ●Experience utilising social media for promotion and creating engaging content ●Excellent written and verbal communication skills with great attention to detail. ●Highly organised with the ability to manage multiple projects whilst meeting deadlines. ●Ability to work in a fast-paced, dynamic and deadline-oriented environment. ●Proofreading skills. ●An organised approach. ●Experience using Adobe Creative Suite. Reading University Students’ Union is a charitable provider of advice, support and recreation opportunities to our members, the students of the University of Reading. We have a significant commercial enterprise including catering outlets, a nursery, franchised outlets, a Café and Bar forming part of a 2400 capacity venue. The marketing department plays a significant part in informing students about the facilities available and events throughout the term. Previous experience of working in a marketing environment is not essential as training will be given. For further information about the role and an application pack please visit our website via the Apply button.
£32,000 - £35,000 yearly
Harm Reduction International Aldgate, London, UK
May 24, 2019
Contract
Harm Reduction International is seeking to recruit a full-time Communications Officer. Harm Reduction International (HRI) is a leading NGO founded in 1996, that is dedicated to reducing the negative health, social and legal impacts of drug use and drug policy. We promote the rights of people who use drugs and their communities through research and advocacy to help achieve a world where drug policies and laws contribute to healthier, safer societies. The Communications Officer will report directly to the Executive Director and Conference Managers, and be responsible for helping to develop and execute external communications strategies to advance Harm Reduction International’s advocacy objectives.  Responsibilities include: Working with senior staff to build on the strategic communications plan for the organisation; Developing and implementing media and social media strategies to effectively promote HRI’s major research publications;  Supporting the Conference Managers to develop a communications plan around early HR21 announcements and engagement;  Drafting and/or editing op-eds, media releases, blog posts, executive summaries, key messages, policy briefings and report forewords;  Building on HRI’s global press list and leading on proactive media engagement to position the organisation as experts in the field among top-tier outlets; Managing and advancing Harm Reduction International’s social media presence, including on Twitter, Instagram and Facebook; Identifying and leveraging key milestones to elevate HRI’s work and brand; Serving as the primary point of contact with designers and printers, and ensuring brand consistency across all HRI outputs;  Liaising with IT/website consultants to help manage the HRI website and ensure it is regularly updated; Helping prepare staff for public presentations/speeches, including support for how to communicate effectively to a variety of audiences. Essential qualifications: At least 3-5 years’ experience in communications, with a demonstrable contribution to successful campaigns or advocacy; Strong writing and editing skills; Ability to convert technical public health and human rights information into compelling language for a variety of audiences; Demonstrable experience in successful media engagement; Fluency and creativity in using social media platforms and digital technology; Ability to manage multiple projects simultaneously and prioritise while working across teams; Interest in developing trends in effective communications tools and practices;  Exceptional diplomacy skills, and an ability to work with diverse partners and interest groups;  Outstanding organisational skills, and an independent worker;  A strong commitment to harm reduction and human rights; Excellent spoken and written English, and presentation skills. Desirable qualifications: Proficiency in a second language; Working knowledge of key issues in harm reduction, drug policy and human rights related to HRI’s work; Experience using Mailchimp or other email marketing platforms; Experience managing websites, including backend management;  Experience with design software, such as Adobe Photoshop.  Salary:  £32,000-£35,000 Location:  The position will be based at the HRI office in London.  Application details:  This is a full-time position for a period of 12 months, with anticipated extension. Please visit our website for more information and to apply by Thursday 20 June 2019.  Interviews will be held in early July. Harm Reduction International is committed to employment equity and encourages applications from all qualified candidates, including people living with HIV and people who use drugs.
£20,674 yearly
Martin House Children's Hospice Wetherby LS23, UK
May 24, 2019
Permanent
An exciting opportunity has arisen for an experienced digital marketing professional to join our expanding marketing team. If you have an eye for design, a passion for marketing and technology, can write good copy, and have a flair for creating engaging social media content then this could be the job for you. You will be passionate about marketing and have a proven track record of delivering successful digital marketing communications to a wide and diverse audience base. We are looking for someone focused and skilled in all aspects of digital marketing, preferably with an understanding of the charity sector. The role will involve day-to-day management and development of the website, SEO, development and delivery of social media plans, e-newsletters, videos and other online content – all in line with the hospice’s communication strategy. This role will also include responsibility for analysing and reporting on performance of all digital marketing and making recommendations for future developments. You will also be technically proficient using a website content management system and be an instinctive user of analytics. You must also be able to demonstrate the ability to create relevant content – good writing skills are important. You will possess a hard-working, positive attitude together with a proactive approach to problem solving and ability to manage your own workload and use initiative. This is a new post with a wide and varied remit which will involve working closely with staff across the organisation including care, fundraising and other support functions.  This is an exciting time for Martin House and a great time to join our amazing team.   Martin House provides care and support to children and young people with life limiting illnesses, and to their families. The hospice is in Boston Spa, Wetherby and we care for children and young people from across West, North and East Yorkshire. To apply for this position, please complete an Application Form, referring to the Job Description and Person Specification available on Martin House Vacancy page.   The closing date for applications is 5.00pm on  7th June 2019 .   Interviews will be held on  24th June 2019 .   We try to keep our postage costs down so if you have not heard from us by 14th June 2019 please assume your application has been unsuccessful on this occasion.   Registered Charity No. 517919 Company Registration No. 2016332, England
£30,000 - £33,000 yearly
Kidney Research UK Nene Hall, Lynch Wood, Peterborough, UK
May 24, 2019
Permanent
Kidney Research UK is a charity striving to cure kidney disease. A silent killer, it blights the lives of more than two million patients, with a further million undiagnosed. We are the largest charitable funder supporting renal research in the UK today. For decades the research we enable has been saving lives, but there is so much more to do.  Closing date: Wednesday 19 June 2019  About the role:  Our Communications team leads on our communications work, and creates engaging, compelling content to raise awareness of kidney disease and our research with a variety of audiences through our communications channels, including social media channels, our website, and through the media. It also provides support for a variety of the charity’s internal teams, including fundraising, to ensure our communications encourage people to become engaged with the charity and support its vital work.  As an organisation, we have grown substantially in recent years and have bigger plans for the future, so want to build up our digital communications capability.  This is an exciting opportunity for an experienced social media professional who will develop and implement a social media and engagement strategy for the organisation. You will manage and develop the charity’s social media channels, drive engagement campaigns through social media, and create and collate tailored content to share and engage with our audiences.  About you:  Reporting to the Web and Digital Manager, the successful applicant will bring social media expertise, having managed a social media function within a charity or healthcare organisation. You’ll have experience of developing, managing and delivering social media campaigns and of engaging with our supporters online.  Because you will motivate and drive excellence across our digital activity, the successful applicant must have great interpersonal skills and work well with people across the charity, at all levels. You should be determined, professional and able to work in a fast-paced environment, and a strong team player.  You may have experience of the following: Social Media Lead, Social Media Manager, Social Media Executive, Marketing Manager, Social Media Consultant, Social Media Specialist, Marketing Executive, Social Media Officer, Marketing Officer, Charity, Third Sector, NFP, etc.
£24,000 - £31,000 yearly
The Forward Trust London, UK
May 24, 2019
Permanent
Business overview The Forward Trust is the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. We are currently looking for an IT Support Analyst - 1 st & 2 nd Line to join our friendly IT team. Job description for the IT Support Analyst - 1 st & 2 nd Line Reporting to the Head of IT, the main purpose of this customer-facing IT Support Analyst role is to provide hands-on 1st and 2nd line hardware and software IT support in our Head Office and remotely to all other Forward sites. * Co-ordination of logging and dealing with IT support phone calls and service tickets for employees * Deliver a high quality support service * Manage the expectations of the IT service desk Requirements for the IT Support Analyst - 1 st & 2 nd Line * Experience of diagnosing IT issues, troubleshooting and researching issues to provide solutions * Good all-round IT capability * Proven experience in a hands-on 1st line support role supporting staff via email, telephone, remote control and on-site * A passion for IT * Strong knowledge and understanding of Microsoft applications * Experience troubleshooting and maintaining desktop hardware, desktop operating systems and desktop applications (Microsoft Office) including fault diagnosis, component replacement, system installation and system configuration * Excellent verbal and written communication skills * Able to work well under pressure * You will be a positive, friendly team player with a proactive approach to problem solving Closing date: Sunday 9th June 2019
£450,000 - £550,000 yearly
Ark Schools Cape Town or Johannesburg, South Africa
May 24, 2019
Temporary
Instructional Leadership Institute Leadership Coach   Anticipated Duration: 2 years (length of programme) Anticipated Start: 1 July 2019 Location: Cape Town or Johannesburg, South Africa Working Hours: 40 hours per week Compensation: R450,000- R550,000 per annum Company: Ark   Education Partnerships Group ( EPG)  About the Instructional Leadership Institute The Instructional Leadership Institute was initially set up by Ark South Africa in 2016, working in partnership with Relay Graduate School of Education in the United States and the 1 World Network of Schools. We are three mission-aligned organisations who have significant experience in school improvement and extensive success working with some of the most disadvantaged communities in the US, the UK and globally. Our programme is centred around ‘instructional leadership’, which focuses leaders’ attention on ensuring and facilitating quality teaching and learning. At the same time, we study and explore the barriers South African leaders face and identify high leverage topics that resonate with government school principals. We deliver this curriculum using a rigorous training approach based in deliberate practice and reinforce that via coaching and supplemental training to support quality implementation. Our aim is to work with principals and aspiring principals in South Africa to build instructional leadership capacity (e.g. observation and feedback, school culture, data driven instruction) and overall effectiveness to support them to achieve transformational outcomes for their learners.  Now in its second cohort, the Institute consists of a 22-month training programme for school principals and aspiring school leaders (e.g. deputy principals, heads of department). Training includes intensive residential sessions, follow up coaching and peer support. Our team is currently comprised of various members from the US, UK and South Africa. However, we are committed to establishing a permanent, accredited training institution in South Africa led by local staff: an Executive Director, a dean and coaches.  The successful applicant will receive ongoing developmental support from the ILI Interim Executive Director and the Interim Dean, which consists of training in best practices in instructional leadership, frequent check-ins and feedback, and collaboration on program design and delivery.   ESSENTIAL DUTIES AND RESPONSIBILITIES Manage a caseload of up to 12 school leaders (or 7 nested school leadership teams) per cohort Possess a valid South African driver’s license to be able to travel to participants’ schools to provide in-person coaching and support for implementation of practices learned Continue to reflect on and determine the optimal frequency and level of coaching support to ensure quality implementation by participants Coordinate and communicate with other coaches to reflect on cohort successes, challenges and how to respond as a programme Connect with participants to maintain regular, frequent communication via phone, text/WhatsApp, and/or email Serve as the first responder and primary contact for participant questions regarding technique implementation and integration into current school systems, filtering questions and problems up to the Executive Director and Dean as necessary Observe, grade and provide quality feedback to programme participants on ILI coursework and assessments (e.g. video submissions of leaders implementing key practices) Synthesise performance data, track cohort progress on implementation metrics and identify gaps in participant understanding and/or implementation  Collaborate on session design, providing a first audience for feedback and iteration of session content  Help to develop the culture of the cohorts as one of community, support, resilience, and a commitment to improving teaching and learning Assist in teaching and facilitating residential sessions Create and maintain a positive work environment and sense of community with all programme participants and Ark EPG team members Perform other related duties as required and assigned   Please select to view the full Job Description COMPENSATION   ILI offers a competitive salary commensurate with skills and experience.   SUBMISSION REQUIREMENTS   Interested applicants should send a one to two-page CV and a one page cover letter describing how their skills and experience align to the role to claire.hendricks@arkonline.org Applications will be reviewed on a rolling basis, and we will hire only when we find the right candidate.
£80,000 yearly
Combat Stress Leatherhead, Surrey, UK
May 23, 2019
Permanent
About Us: Combat Stress was established in 1919. We are the UK’s leading charity for veterans’ mental health. For almost a century, we’ve helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We’re on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we’re there to help tackle the past and to take on the future. About the role: An exciting opportunity has arisen to join our Executive Leadership Team taking specific responsibility for the leadership, development and day-to-day output of the newly formed Marketing & Communications function. This role will lead and direct our marketing & communications strategy, planning and executing activities to maximise positive awareness and exposure of Combat Stress to veterans, donors and influencers.  This will involve multi-channel marketing communications, online and offline PR and public affairs, development of our website and online giving capabilities and leading our internal communication to grow fundraising, veteran and staff engagement. This role is subject to a DBS check. What we offer: You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base. In addition, we offer the following benefits: 30 days annual leave plus bank holidays Competitive stakeholder pension scheme - contributions matched up to 10% of salary Discount shopping vouchers Cycle to work scheme Access to the Employee Assistance Programme Plus many more.
£33,847 yearly
Tearfund Greater London, UK
May 23, 2019
Permanent
Tearfund is looking for an experienced and passionate Retention Marketing Executive to work in the Direct Marketing team. Within Tearfund the role is known as a Supporter Journey Executive and will support the Direct Marketing Manager and broader Global Fundraising Group in the planning and execution of supporter journey activity - both new and long term supporters, using a variety of channels including direct mail, telephone and digital, targeting individuals and families. The successful candidate will:  have significant experience in supporter journeys in a direct marketing context be a mature and confident people manager need strong project management skills and the ability to plan and manage multiple projects at one time possess strong verbal and written communication skills, solid analytical skills and the ability to work with complex data segmentation.  Does your skill-set match this criteria? If so, we would love to hear from you! As a member of the team, you will input into the planning and budgeting process and contribute to the strategic development of various supporter facing campaigns.  Applicants must be committed to Tearfund's Christian beliefs.  This recruitment process will include specific checks related to safeguarding issues. 

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